Head of Sales and Events

5 months ago

Currumbin, Australia National Trust of Australia (Queensland) Full time

**Lead the Sales Strategy for our dynamic organisation as we bring new precincts, venues and innovations to life**:

- ** Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary**:

- ** Voted one of the Gold Coast’s most popular tourist destinations**

**About National Trust Queensland & the Currumbin Wildlife Sanctuary**
National Trust of Australia (Queensland) [NTAQ]) is membership-based, environmental charity which offers people the opportunity to feel connected to significant places, collections, and stories. NTAQ manages a diverse portfolio of heritage properties from Currumbin to Cooktown, which includes one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents**:to conserve and advance our natural and cultural heritage for future generations.**

As we continue to see our organisation advance, with the return of our International visitors and our group and leisure markets, and as we work to deliver a new Events Venue - The Homestead, we have an opportunity for a strategic sales leader to join our team as our **Head of Sales & Events**. In this senior leadership role, reporting directly to the CEO, this role is responsible for managing whole of organisation sales strategies and budgets, leading specific sales activities that drive visitation and revenue opportunities across National Trust and Currumbin Wildlife Sanctuary, and our new events venue.

**About the Role**
As our experienced and motivated Sales leader, you will be responsible for developing and implementing the sales strategies across the varying segments of NTAQ and managing the continued growth and development of a strategic account plan for to reach and exceed our commercial targets. As a proven sales professional, you will establish budgets, team goals and expectations for direct reports and manage performance to budget expectations and develop forecasts to support sales activities and business plans.

As a sales manager with knowledge across groups, leisure and events markets you will use this experience to lead and manage our proactive and reactive sales, and to determine our yield strategy for our events spaces and lead contract negotiations. In this role, you will develop strong partnerships that will continue to enhance our brands as well as evaluate the property’s participation in the various sales channels aligned to our commercial goals.

As a confident leader in our diverse and value-driven organisation, you will cultivate strong internal and external stakeholder relationships for the shared goals of delivering on the organisation’s financial goals and our charitable mission. In this role you will also leverage your experience to mentor a team of sales professionals, fostering a culture of teamwork and innovation as well as playing an integral role in our senior management team to lead and inspire.

**About You**
To be successful in this role, you will have demonstrated experience leading sales strategies and activities, in a tourism, hospitality, or cultural organisation and have proven experience leading a team of sales professionals and collaborating with marketing, events, and operational teams. Other key skills we are looking for include;
- Strategic sales experience with proven ability to develop and deliver comprehensive sales strategies aligned with business goals across diverse portfolio of products and priorities.
- Ability to develop a broad range of proactive and reactive activities and partnerships in a customer focused environment and develop sales initiatives that drive visitation and membership.
- Results oriented, well organised with an ability to prioritise including that of direct reports and to deliver outcomes and accountability.
- Proven experience with CRM tools & good knowledge of distribution channels, OTAs, FIT markets and opportunities.
- Superior relationship management and able to confidently negotiate and network to deliver on sales strategies.
- Good knowledge of pricing, distribution and yield management in particular to events and aware of market trends.
- Superior written and verbal communication skills and able to convey concepts to senior leaders and external stakeholders.
- Commerce or Business Qualification will be highly regarded.
- Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that has native wildlife such as birds and reptiles.

**What we can offer**
Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State and we also are committed to ensuring our Team Members are protected, taken care of, and of course celebrated We offer current and future team members:

- Benchmarked Salary & Bonus
- Free On-Site Parking
- Tertiary Education Part

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