Venue Manager

4 weeks ago

Currumbin, Australia National Trust of Australia (Queensland) Full time

**Be part of our pre-opening team for our bespoke Events and dining experience - in the heart of Currumbin Wildlife Sanctuary - The Homestead**:

- ** Bring your knowledge to lead the planning and delivery of a new Outlet and Events Venue**:

- ** Voted one of the Gold Coast’s most popular tourist destinations**

**About National Trust Queensland & the Currumbin Wildlife Sanctuary**
Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents**:to conserve and advance our natural and cultural heritage for future generations.**

As our organisation anticipates the delivery of our exciting new Outlet and Events Venue - The Homestead, we have an opportunity for an exceptional and experienced **Venue Manager** to manage The Homestead - including The Patio (Dining & Bar) and Events. Reporting to the Director of Food & Beverage, this role is responsible for the operational management of The Homestead to position it as a leading, bespoke dining and Events Venue on the Gold Coast.

**About the Role**
As a food and beverage service leader, you will lead The Homestead Food & Beverage Teams and oversee the day-to day management of the Venue ensuring a high level of service standards, food quality and delivering a vibrant and engaging guest experience.

As a leader in our diverse and value-driven organisation, you will mentor a team of food and beverage professionals, fostering a culture of collaboration and innovation. You will play an integral role in our pre-opening team, supporting the planning, recruitment, training and supply & inventory management to prepare Currumbin Wildlife Sanctuary to enter the bespoke dining and Events market and deliver a memorable dining and events experience.

As our Venue Manager, you will have experience in both Outlets and Event Management to develop and deliver operational policies and procedures ensuring all staff are trained and able to deliver a high level of service. You will work collaboratively with our Events and Food & Beverage Leadership Teams, to ensure a high standard of food (and beverage) presentation and knowledge, and the consistent delivery of exceptional events and to drive our commercial targets.

**About You**
- Passion for service excellence and providing superior hospitality and food & beverage knowledge.
- Experience managing all aspects of the Restaurant, Corporate and Social Events, and Weddings.
- Demonstrated experience developing and implementing operating policies and procedures and delivering practical and hands-on training.
- Manage service quality and customer relations, ensuring high standards are consistently met and ability to coach and inspire with a supportive leadership approach.
- Visible management in the Outlet/Events Venue and ability to work rotating roster including weekends, public holidays, opening and closing shifts.
- Excellent interpersonal and communication skills
- RSA and RMLV
- Pre-opening experience highly desirable

**What we can offer**
Just as our charter is to protect, conserve, and celebrate the Environmental, Built and Cultural heritage of our State, we also are committed to ensuring our Team Members are protected, taken care of, and of course celebrated We offer team members:

- Benchmarked Salary & Salay Sacrificing
- Free On-Site Parking
- Tertiary Education Partners for access to recognized Qualifications
- Flexible Working Arrangements
- NTAQ Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts
- Currumbin Wildlife Sanctuary Family & Friends Passes

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