Veteran Support Coordinator
2 weeks ago
Veteran Support Coordinator
Full-Time Permanent Position
Based in Nowra
Applications Close 10th March 2023
Purpose of the role:
The Veteran Support Coordinator is a crucial member of the Veteran Services team responsible for providing holistic and professional support that addresses the welfare and well-being needs of our veterans and their families.
What will you be doing:
- Collaborate closely with the Employment and Wellbeing Service Manager, contributing to operational planning and governance whilst maintaining high standards in customer relations and engagement, risk management, and quality.- Contribute to the implementation and achievement of organisational outcomes with a constant emphasis on enhancing compliance and service delivery.-
- Establish and maintain productive relationships with external organisations, government entities, businesses, senior RSL LifeCare personnel, and support staff to facilitate support services for veterans and their families.- Conduct comprehensive wellbeing assessments to identify and refer clients to appropriate internal and external support services.- Ensure compliance with client record management policies and procedures for documentation, correspondence, and matters processed through Veteran Services.
Who are you:
- Primarily, an empathetic, altruistic, and caring demeanour and approach, with a genuine passion for Veterans and their families.- An understanding of the Defence, ESO and Veteran culture/landscape and awareness of related agencies and Departments.- Knowledge and appreciation of defence-related illnesses and conditions- Completion of /or willingness to complete courses relevant to the role including the Advocacy Training and Development Program.- Ability to establish and build meaningful relationships internally and externally.We can offer you:
- Competitive remuneration and eligible for $15,900 not-for-profit salary packaging- An organisation that will support you in your personal and professional development.- The opportunity to work with a team that is genuinely passionate, supportive and collaborative with each other, our people and our clients.- Career development and progression opportunities across all areas of RSL LifeCare- Reward, recognition, and flexible working arrangements. Who are we?
We are genuine. We are authentic. We enrich people’s lives in the home and the community.
RSL LifeCare is a leading professionalised service focussed on helping Australian’ veterans and their families live their best lives. Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation.
We enrich veterans lives and create connected, supportive and vibrant communities, that enable us to support veterans from the time they transition out of service right throughout their lives. We are seeking like-minded individuals who support our values; Respectful, Collaborative, Passionate, Imaginative, Courageous and Responsible.
Our commitment to diversity:
Location
Nowra
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