Sales Support Officer

4 weeks ago

Newcastle, Australia PeopleFusion Recruitment Specialists Full time

Contract Type:
- Permanent Recruitment- Location:
- Newcastle- Specialisation:
- Business Support- Reference:
- 860425- Contact Name:
- Olivia Evans- Job Published:
- April 10, 2024 09:15- Join a supportive team environment you will be equipped with all the tools to thrive
- Immerse yourself in an energetic, passionate, and engaged culture.
- Full-time or part-time options 25 plus hours per week

If you love providing fantastic customer service and are looking to take the next step in your career, then this role is your next great opportunity

**About the company**

The Juice Plus+ Company Australia has been driven by the same goal since day one: to inspire healthy living around the world. The Juice Plus+ Company, Australia and New Zealand, family-owned and trading since 1998, are a direct sales and distribution business who work with a partner network of 7,000 people.

Based in Merewether, NSW they attribute their success to the teamwork, diligence, and professionalism of each team member. They know their employees are their most valuable asset. They have an energetic culture, passionate about health, having fun whilst they achieve results and growth

**About the opportunity**

Do you love people and helping them get a great outcome? We are seeking an awesome addition to our client’s team who is ready to take the next step in their career as a Sales Support Officer This role offers a chance to join a dynamic team with the core function of the role being to serve as a fantastic first impression of this brand providing an elevated customer experience in every interaction.

In this role you will be given great guidance and support to help you succeed

**Key duties snapshot**
- Act as the first point of contact for the business, adeptly managing high volume phone calls and enquiries.
- Ensure seamless management of all customer orders, maintaining meticulous data accuracy with customer details.
- Execute track and trace and recall requests on parcels promptly and efficiently.
- Support the Financial Controller by conducting daily debt recovery tasks.
- Stay updated on promotional products and seizes upsell opportunities whenever possible

**The benefits**
- Thrives in a supportive, energetic, and engaged culture
- Get exposure to a global brand
- Receives top-notch training and mentorship from a close-knit team of experts
- Merewether office, enjoy a swim after work
- Free Juice Plus+ products for all employees

**About you**
- Extensive experience in Customer Service could be retail or hospitality background and a knack for multitasking and responsive in their approach to get to solutions quickly
- A demonstrated interest in learning and an eagerness to be coached and mentored
- Experienced user of the Microsoft Suite

**How to apply**

**Preliminary interviews with peoplefusion **will commence immediately **and will be forwarded to our client thereafter.

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