Product Owner Disruption Recovery

3 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Exciting opportunity to join the Customer Journey Operations & Schedule Development Team
- Take an opportunity to grow and diversify your career
- Permanent role based at our Mascot Campus

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today

As the Product Owner, Disruption Recovery within Customer Journey Operations & Schedule Distribution at Qantas, you will lead and own the development, management and delivery of Disruption Management technology within Customer Journey Operations & Schedule Distribution. You will be a manager with a customer-centric mentality and responsible for defining and executing a product vision, strategy and roadmap.

This role holds a critical responsibility in interpreting data and generating insights to enhance digital products within the Disruption Recovery domain. By recommending and leading technology enhancements, you will elevate existing configurations and manage new tools, empowering staff and enhancing customer outcomes during disruptions, schedule changes, and for customers with specific needs.

Collaborating with internal Qantas teams, such as Customer Journey, IOC, Airports, and Digital, as well as external technology vendors, you will work towards delivering seamless experiences for customers. In partnership with the Qantas IT Technical Product Owner, you will hold ultimate accountability for the Customer Journey & Schedule Distribution technology roadmap, making a significant impact on Qantas' operational excellence.

You’ll have
- 5+ years’ experience in an Agile environment and 3+ years as an agile Product Manager working within a scaled agile environment (or equivalent work experience)
- Experience managing a digital or technology roadmap from discovery through the delivery
- Able to work cross-functionally and manage interdependencies and competing priorities
- Expert stakeholder management skills across both business and technical functions
- Experience designing and facilitating fit for purpose workshops that deliver defined outcomes
- Strong commercial and business acumen
- Degree in Business, Product Management or relevant industry experience
- Why Qantas?_
- You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._
- _ We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan._

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications close 24th August 2023

Become a Qantas Frequent Flyer member today and start earning Qantas Points. You could use your points to reward yourself with flight rewards, upgrades, hotels, car hire, and more.

  • Product Owner Disruption Recovery

    3 weeks ago

    Sydney, Australia Qantas Airways Limited Full time

    Exciting opportunity to join the Customer Journey Operations & Schedule Development Team - Take an opportunity to grow and diversify your career - Permanent role based at our Mascot Campus We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us...

  • Product Owner Disruption Recovery

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Exciting opportunity to join the Customer Journey Operations & Schedule Development Team Take an opportunity to grow and diversify your career Permanent role based at our Mascot CampusWe've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep...

  • Product Owner Disruption Recovery

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Exciting opportunity to join the Customer Journey Operations & Schedule Development Team Take an opportunity to grow and diversify your career Permanent role based at our Mascot CampusWe've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep...

  • Principal Product Owner

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Set the vision and strategic direction for an integrated suite of products supporting customer recovery Grow and diversify your career Permanent role based at our Mascot CampusWe've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing...

  • Principal Product Owner

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Set the vision and strategic direction for an integrated suite of products supporting customer recovery Grow and diversify your career Permanent role based at our Mascot CampusWe've always been pioneers, and we're proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing...

  • Technical Product Owner

    1 week ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the job Technical Product Owner Job Description:About the team The Quality Engineering CoE team works across the Telstra Software Engineering to improve quality engineering practices and culture, and to help Telstra to reach its audacious goals of being a world-class engineering powerhouse and support building in high performing teams. About the role...

  • Disaster Recovery Manager

    2 weeks ago

    Sydney, Australia Talent International Full time

    australia sydney permanent au$135000 - au$145000 per annum- **Permanent Career Opportunity with Big 4 Consultancy**: - **Sydney location, full working from home flexibility and fully remote working available (open to applicants across Australia)**: - **Competitive Salary on offer** A international leading consulting firm is expanding their ITSM Service...

  • Disaster Recovery Manager

    4 weeks ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    **Disaster Recovery Manager** - Take the next step in your career with one of the Big MNC-Sydney / Melbourne. - Great working conditions with hybris works model. - Full time permanent opportunity **Job Summary for Seek**: Client seeks specified personnel who are Permanent Residents or Australian citizens. Hybrid Work Model, Sydney, and Melbourne...

  • Work, Health

    3 weeks ago

    Sydney, Australia Recovery Partners Full time

    Contractor Role - Sydney, NSW - WHS Contractors **Who Are We?** Recovery Partners are an Australian-owned Rehabilitation provider with a genuine desire to enable people to prosper. We provide services to everyday individuals as we strive to create a positive impact in their lives after experiencing a workplace incident. - We believe that safer work is...

  • IT Disaster Recovery Analyst

    3 weeks ago

    Sydney, Australia Perigon Group Full time

    $120k - $130k + Super (Depending on Experience) - Disaster Recovery / IT Risk Assessment / Documentation - Sydney Based - 6 Month Contract **The Role**: Our client is a global organisation on the lookout for an experienced IT Disaster Recovery Analyst to join their team. - $120k - $130k + Super (Depending on Experience) - Disaster Recovery / IT Risk...

  • Product Owner

    3 weeks ago

    Sydney, Australia HAYS Full time

    12-month contract basis opportunity for a Product Owner with Banking and Credit Card experience **Product Owner - Unsecured lending** **Your new company** - Join on a 12 month contract basis a dynamic and growing organization at the forefront of the financial industry, leading significant acquisitions to expand their portfolio.**Your new role** - Bring...

  • Product Owner

    3 weeks ago

    Sydney, Australia HAYS Full time

    12-month contract basis opportunity for a Product Owner with Banking and Credit Card experience **Product Owner - Unsecured lending** **Your new company** - Join on a 12 month contract basis a dynamic and growing organization at the forefront of the financial industry, leading significant acquisitions to expand their portfolio.**Your new role** - Bring...

  • Product Owner

    3 weeks ago

    Sydney, Australia Westpac Banking Corporation Full time

    Product Owner **Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations...

  • Product Owner

    3 weeks ago

    Sydney, Australia Westpac Group Full time

    **Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations transition to an...

  • Product Owner

    2 weeks ago

    Sydney, Australia Allura Partners Full time

    Highly collaborative team in a supportive environment - Looking for a Product Owner with insurance experience - Permanent position headquartered in Sydney CBD This ASX-listed, global insurance organisation is based in Sydney CBD and growing its Business Transformation Unit with multiple Product Owner positions. You've almost certainly used their product!...

  • Social Worker Contractor Sydney Cbd

    3 weeks ago

    Sydney, Australia Recovery Partners Full time

    Registered Social Worker - Contractor **Who Are We?** Recovery Partners are an Australian-owned Rehabilitation provider with a genuine desire to enable people to prosper. We provide services to everyday individuals as we strive to create a positive impact in their lives after experiencing a workplace incident. We believe that safer work is smarter work,...

  • Veterans Affairs Rehabilitation Provider Social

    1 week ago

    Sydney, Australia Recovery Partners Full time

    Registered Social Worker - Contracted Role - DVA experience **Who Are We?** Recovery Partners are an Australian-owned Rehabilitation provider with a genuine desire to enable people to prosper. We provide services to everyday individuals as we strive to create a positive impact in their lives after experiencing a workplace incident. - We believe that safer...

  • Product Owner

    1 week ago

    Sydney, New South Wales, Australia Westpac Banking Corporation Full time

    Product OwnerProduct Owner- Permanent full-time role:- Hybrid Working Model Currently 2 day is the office:Challenging and Exciting RoleHow will I help?We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations transition to an Agile environment....

  • Product Owner

    1 week ago

    Sydney, New South Wales, Australia tekFinder Full time

    Rapidly Growing Business Excellent culture, with a Hybrid working model Above market rates & Share OptionsProduct Owner - SaaS - Financial Crime - Sydney Based - Hybrid Model - Up to $160K BasetekFinder have just taken on a really exciting Product Owner role for a Sydney based SaaS business. With financial crime increasing rapidly, this organisation are...

  • Product Owner

    2 months ago

    Sydney, Australia TALENTD Recruitment Full time

    Market Leading Retail Organisation - Product Owner, Project Manager & Business Analytics Experience - Excellent Salary Rates TalentD Recruitment has partnered with one of Australia's leading outdoor retail organisations. They are currently looking for a Product Owner to take a crucial position in management of Salesforce development and roadmap. - Seeking...