Case Manager Level 2

1 month ago

Melbourne, Australia Allianz Australia Full time

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**Case Manager - Workers Compensation | Melbourne - VIC**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what's right

**What if you could put the customer at the heart of everything you do?**

You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals, engaging with them and their workplace on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim.

**You'll be responsible for**:

- Maintaining and improving technical knowledge across all facets of claims management.
- Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.
- Ensure customer service standards are maintained taken for prompt resolution of enquiries.

**Important to your success**:

- An energetic and motivated approach to managing a demanding portfolio
- Experience in a customer-centric environment
- Excellent verbal and written communication skills
- Proven ability to manage your time and prioritise work tasks effectively
- Superior customer service and communication skills

**What's on offer?**
- Join a high performing team
- **Hybrid work environment**:

- **Permanent opportunity**:

- A competitive salary packages
- A tailored career program to determine where you want to go within Allianz
- A range of attractive benefits including Insurance & Gym Membership discounts

**About us**

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?"

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Join us. Let's care for tomorrow.

**Job Level**:

- Entry Level

**Location**:

- Melbourne, VIC, AU, 3000**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 57604

**Position Cluster**:

- Non-Executive

  • Case Manager Level 2

    3 weeks ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager | Personal Injury I Melbourne, VIC** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Case Manager Level 2 Specialist

    1 month ago

    Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    At Allianz Australia Services Pty Ltd, we're committed to delivering exceptional customer experiences. As a Case Manager Level 2, you'll play a vital role in ensuring our customers receive the support they need during challenging times.About the RoleProvide expert claims management services to customers, ensuring timely and effective resolution of their...

  • Case Manager Level 2

    5 months ago

    Melbourne, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...

  • Case Manager Level 2

    5 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager - Personal Injury VIC - Geelong** - **Full Time Ongoing Opportunity**: - **Work from Home - Hybrid and Flexible working arrangements available**: - **Be a part of our national team of Personal Injury experts**: - **Take the next step in your career with the support to succeed** **What if you were empowered to make a positive...

  • Case Manager Level 2

    2 days ago

    Melbourne, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Case Manager | Personal Injury I Melbourne, VIC At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Case Manager Level 2

    2 months ago

    Melbourne, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. So come and share your ideas, give...

  • White & Case Guest Services Specialist

    3 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    Guest Services Assistant RoleAt White & Case, we're seeking a highly skilled Guest Services Assistant to join our Global Operations Team. This role offers an exceptional opportunity to work closely with partners, business leaders, and colleagues across our global network of offices.Key Responsibilities:Provide World-Class Service by setting up meeting rooms...

  • Case Management

    5 months ago

    Melbourne, Australia HOBAN Recruitment Full time

    **About the Company** Our client is a prominent federal agency committed to delivering essential services and support to a diverse range of Australians. With a strong dedication to upholding integrity, inclusivity, and empowerment, our client plays a crucial role in enhancing the lives of individuals across the nation. **About the Role** We are seeking a...

  • Entry Level Case Manager

    4 weeks ago

    Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Case Manager Level 1

    3 months ago

    Melbourne, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...

  • Case Manager

    2 months ago

    Melbourne, Australia Refuge Victoria Full time

    About the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...

  • Case Manager

    5 months ago

    Melbourne, Australia Vital Home Care & Disability Services Full time

    **Join Vital Home Care as Case Manger** We provide support services, personal care and activities for clients in their homes and community. Whether you want to access the community through community participation or you want to get involved in activities to build skills, independence, and connections, VHC Services can assist you with daily life to develop...

  • Solicitor Level 2 Position

    1 month ago

    Melbourne, Victoria, Australia State Of Victoria Full time

    About the RoleWe are seeking a highly motivated and experienced Solicitor Level 2 to join our team in the Legal Services Branch, Policy Advisory and Legal Services Division.As a junior solicitor, you will be responsible for providing effective and efficient legal advisory services and advocacy to support the Commissioner of State Revenue in matters arising...

  • Case Manager Level 1

    5 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager Level 1 | Australia - Melbourne** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...

  • Case Manager Level 1

    2 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager Level 1 - Personal Injury | Melbourne** **What if you could put the customer at the heart of everything you do?** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to...

  • Aps6 Case Management Officer

    6 months ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$60.26 per hourTalent International is searching for multiple experienced Case Manager’s to join our client, a Richmond based Federal national disability support organisation on a 12- month contract. This is a hybrid position, consisting of 3 days in the office and 2 from home, paying an hourly rate $60.26 per hour +...

  • Case Manager

    5 months ago

    Melbourne, Australia Align Recruiting Solutions Full time

    **Exciting new role-play a pivotal role in a fast-growing Australian business.**: - **Work for a rapidly growing organisation with amble career development opportunities**: - **$70k to $75k plus super, a role which looks to reward skill and expertise** **Are you looking for a role where you can make a positive impact on people's lives? Be apart of an...

  • Trainee Case Manager

    6 months ago

    Melbourne, Australia HAYLO People Full time

    Move into an industry that is focused on helping others and gain full training - Location: Melbourne CBD-Based Role - Permanent full-time opportunity with work-from-home flexibility Use your skills in healthcare, nursing or allied health to transition into a Trainee Case Management role. Full training provided! - Move into an industry that is focused on...

  • Case Manager Level 1

    3 months ago

    Melbourne, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...

  • Case Manager Level 1

    6 months ago

    Melbourne, Australia Allianz Australia Full time

    **Case Manager - Personal Injury | Melbourne** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...