Administration Officer

4 months ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Permanent position**:

- ** Full time (80 hours per fortnight + monthly ADOs)**:

- ** Managers and Administrative Worker Grade 1 Level 1 (HS1)**:

- ** Alfred Health location**:

- ** Great staff benefits**

**The Department**
- Alfred Cancer Specialty Clinics_

The Alfred Cancer program governs the delivery of comprehensive cancer care across Alfred Health, providing clinical care for patients affected by cancer, blood disorders and at the end of life. Alfred Cancer comprises service units providing clinical and research excellence in the fields of Medical Oncology, Radiation Oncology, Haematology, Bone Marrow Transplant, Haemophilia, Melanoma and Palliative Care. The program provides quality clinical care for our local catchment and to all Victorians through our statewide melanoma, Haematology and Haemophilia services. The Alfred Cancer program also has a large focus on clinical trials with a research component embedded in each medical unit. In addition, Alfred Cancer collaborates with many rural and regional centers, collaborating in the delivery of clinical trial and research activity across Victoria. Alfred Cancer’s mission is working together to provide comprehensive patient centered, quality care through investment, research and innovation.

**The Role**

We have a great opportunity for an experienced Administration Officer role in Alfred Cancer, supporting the Radiation Oncology service.

This position will be managing the coordination of the Radiation Oncology clinics and treatments working alongside the medical team. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management and telephone support.

Strong organisational, customer service skills and demonstrated computer efficiency are essential, as is the ability to prioritise tasks in a busy environment. Excellence in written and oral communication skills, and a high level of attention to detail is also required. Experience working within a medical environment and familiarity with medical terminology will be highly regarded, however, applicants with strong administrative skills from other fields will also be considered.

This position reports to the Administration Supervisor of Cancer Services. As part of the Administration team for the Outpatient Cancer Program the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service supports best customer outcomes and meets both internal and external, including government reporting requirements. The Administration Officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals at all times.

**Qualifications and Experience Required**
- Essential_
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Desirable_
- Previous administration experience in a health setting
- Understanding and experience supporting MBS clinics in a similar setting
- Understanding of confidentiality and privacy legislation
- Knowledge of Cerner & IPM Programs
- Typing accuracy and speed of at least 40wpm
- Understanding of medical terminology
- Ability to work underpressure and in a busy environment
- Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

**Staff Benefits**
- Generous salary packaging and novated leasing are available through Maxxia
- Onsite child care services, payroll deductible expense
- Onsite staff gym, a payroll deductible expense
- Modern onsite library faculties, exclusive to Alfred Health staff
- Access to health and wellbeing incentives
- Discounted health insurance

**Applications close 11pm AEST, Tuesday 10th September 2024.**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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