Administration Officer/practice Management Officer

3 months ago

Perth, Australia Icon Group Full time

**Administration**

**Perth**

**Full Time**

**Icon Cancer Centre Australia**
- Medical Administration Role within a **Friendly and Supportive **Team
- **Permanent Full-Time, **Monday to Friday Shifts (No Weekends)
- **Excellent Hourly Rate, **Development & Progression Opportunities
- **Make a Real Difference **at our Comprehensive Cancer Care Centre - **Midland, WA**

**The opportunity**:
This is an opportunity to work within our Cancer Care and Treatment Centre in Midland as a Medical Administration Officer. This position will provide administration, secretarial and reception support for our Surgical, Radiation Therapy, Oncology and Haematology treatment departments. You will be responsible for patient admissions and discharge, ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion.

**What you’ll be doing**:

- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Triaging referrals to Surgical, Radiation & Medical Oncology departments
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing and balancing daily banking
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Possessing basic knowledge of medical terminology
- Possessing basic knowledge of Private Health Insurance, Medicare and DVA claims

**About you**:

- Relevant professional hospital or day procedure centre reception experience highly desirable, including the use of electronic practice management systems
- Broad understanding of medical reception and radiation oncology or hospital inpatient services including health insurance funding
- Ability to work autonomously and effectively in a team environment and plan, coordinate and organise workloads to achieve quality patient service outcomes in a timely manner
- Demonstrated effective interpersonal communication and collaborative problem-solving skills when managing difficult and sensitive issues with team members, patients, their families, doctors and other customers
- Ability to work cooperatively and effectively as a team member, supporting the Icon values to achieve the Vision and Mission of Icon
- Ability to establish successful customer relationships with team members, patients, doctors and other customers by ensuring needs and expectations are understood and managed in a timely and effective manner thereby enhancing clinical services
- Ongoing development of skills and knowledge by participating in training and development programs to ensure competence to meet operational needs, achieve strategic goals and engage team members in their work

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**_Here’s why our people choose us:_**
***
**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**Benefits you’ll enjoy**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized pharmacy training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway and competitive pay.
- **Rewards & Recognition**: Be part of a valued rewards program that acknowledges your hard work.
- **Exclusive Discounts & Cashback**: Save on hundreds of brands with our Ignite app.
- **Flexible Work Arrangements**: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
- **Novated Lease Options**: Access convenient vehicle financing through our part

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