Aps3 Planning Support Officer
4 weeks ago
**Mandatory: Australian Citizenship required to work within Federal Government**
**Applications close by 10am Tuesday 30th of May 2023.**
**Our Federal Government client is seeking to engage in a**
**APS3 Planning Support Officer for 12-month assignment with a possibility of an extension in MOUNT BARKER SA.**
**About the Team**
National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences.
**About the Role**
The
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
**Responsibilities may include but are not limited to**:
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Interrogating the NDIA Business system to identify appropriate actions.
- Supporting planning teams by actioning planning tasks that do not require delegation.
- Undertaking a range of data entry activities.
- Receiving and recording complaints and other feedback in the NDIA Business systems.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
**What's on Offer?**
- Position located in **MOUNT BARKER**:
- APS3 $37.36/ph + super
- Temporary contract for 12 months, with an option to extend for another 12 months
- Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm
It is highly desirable that the successful applicant understand or lived experience in the field of disability.
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