Client Care Representative Clinical Administration

4 weeks ago


Sutherland, Australia Sonova Full time

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
- Sutherland, AustraliaClient Care Representative | Clinical Administration - Full-time or Part-time

**Love interacting with people and providing 5-star customer service?**

**Want to make a difference in people’s lives?**

**Looking for a role with purpose and potential?**
- We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station).- You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.**This is a permanent position on either a part time or full time basis, working 2, 3 or 5 days between Monday and Friday (9am - 5pm)**

**Who are we?**
- Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures
- Billing our clients correctly and taking a range of payments

**What do you need to be successful in this role?**
- Prior experience in face to face customer service and/or administration role
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids

**What's in it for you?**
- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning

**Sounds interesting?**
- If you feel that this opportunity is right for you, we would love to hear from youSonova is an equal opportunity employer



  • Sutherland, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...


  • Sutherland Shire, Australia Sonova Full time

    Who we areIn a life without sound, our work provides meaning.As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics...


  • Sutherland, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people’s lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You...


  • Sutherland, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people’s lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You...


  • Sutherland Shire, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people's lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You will...


  • Sutherland, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a**...


  • Sutherland Shire, Australia Southern Cross Care (NSW & ACT) Full time

    Why join us?We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a competitive rate...


  • Sutherland, Australia Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Reporting to (Job Title):Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ’s vision is to be the leading global share registrar, offering...


  • Sutherland, Australia Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Reporting to (Job Title):Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ’s vision is to be the leading global share registrar, offering...

  • Care Assistant

    3 weeks ago


    Sutherland, Australia Care Connect Full time

    We at Care Connect are launching a brand new dedicated team in the South East suburbs of Sydney. We have multiple induction dates locked in starting from the 7th of November. If you have a passion for caring, have community care experience, and are eager to develop your skills, then this is the position for you. Why we want you: You have a passion for...

  • Care Worker

    3 weeks ago


    Sutherland, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...

  • Care Service Employee

    3 weeks ago


    Sutherland, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** **$1,000 Sign on bonus!** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be...

  • Care Service Employee

    2 weeks ago


    Sutherland, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a...


  • Sutherland, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...


  • Sutherland, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...


  • Sutherland, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...


  • Sutherland, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995. Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible. We also provide clients and their Primary Carers with support...

  • Maintenance Officer

    2 weeks ago


    Sutherland, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a**...


  • Sutherland Shire, Australia Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Reporting to (Job Title):Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering...


  • Sutherland, Australia Your Choice Home Care Full time

    Are you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: Casual Support Worker** **Location: Sutherland Shire** **Type: Casual** **What We're Looking For**: - A genuine love for older people and a commitment...