Client Care Representative Clinical Administration

1 week ago

Sutherland Shire, Australia Sonova Full time
Who we are

In a life without sound, our work provides meaning.

As a leading provider of innovative hearing care solutions, we are not just a company that makes products:
we are a team on a mission to help people enjoy the delight of hearing.

To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.


  • Sutherland, AustraliaClient Care Representative | Clinical Administration
  • Fulltime or Parttime

Love interacting with people and providing 5-star customer service?

Want to make a difference in people's lives?

Looking for a role with purpose and potential?

  • We have an exciting opportunity for a dedicated and handson customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5minute walk from Sutherland station).
  • You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.
    This is a permanent position on either a part time or full time basis, working 2, 3 or 5 days between Monday and Friday (9am 5pm)

Who are we?

  • Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing.
  • We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves they create a life without limitation through the sense of hearing. Join our mission and become part of our team
    What will you be doing?
  • Welcoming our clients and managing their experience for optimal outcomes
  • Scheduling and confirming appointments for our clients
  • Providing administrative support to our Clinicians (Audiologists/Audiometrists)
  • Efficiently managing the daytoday operations of our clinics, including opening and closing procedures
  • Billing our clients correctly and taking a range of payments

What do you need to be successful in this role?

  • Prior experience in face to face customer service and/or administration role
  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, selfmotivation and lots of energy
  • Excellent organisational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focus on results and the best possible outcomes for both our clinic and our clients
  • Intermediate computer skills
  • An interest in learning about features and basic repair/maintenance of hearing aids

What's in it for you?

  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Uniform Allowance
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on Sonova Products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values driven and peoplecentered culture
  • Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

Sounds interesting?

  • If you feel that this opportunity is right for you, we would love to hear from youSonova is an equal opportunity employer

  • Client Care Representative Clinical Administration

    2 weeks ago

    Sutherland, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Client Care Representative Clinical Administration

    4 weeks ago

    Sutherland, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Client Care Representative

    1 week ago

    Sutherland Shire, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people's lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You will...

  • Client Care Representative | Clinical Administration

    4 weeks ago

    Sutherland, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people’s lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You...

  • Client Care Representative | Clinical Administration

    3 weeks ago

    Sutherland, Australia Sonova Full time

    Love interacting with people and providing 5-star customer service? Want to make a difference in people’s lives? Looking for a role with purpose and potential? We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Sutherland, NSW (a 5-minute walk from Sutherland station). You...

  • Administrator - Sutherland Nagle

    1 week ago

    Sutherland Shire, Australia Southern Cross Care (NSW & ACT) Full time

    Why join us?We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a competitive rate...

  • Client Treasury Administrator

    1 week ago

    Sutherland Shire, Australia Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Reporting to (Job Title):Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering...

  • Administrator - Sutherland Nagle

    2 weeks ago

    Sutherland, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a**...

  • Care Service Employee

    1 week ago

    Sutherland Shire, Australia Southern Cross Care (NSW & ACT) Full time

    Why join us?We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a competitive rate...

  • Care Worker

    1 week ago

    Sutherland Shire, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995.Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible.We also provide clients and their Primary Carers with support and...

  • Paediatric Occupational Therapist – From the Clinic to the Surf

    1 week ago

    Sutherland Shire, Australia Star HR Full time

    Join this dedicated OT-owned provider in advocating for Disability Inclusion and Closing the Gap through providing both clinic and surf-based therapy This wonderful provider offers full flexibility to their staff and has a newly renovated clinic.Competitive salary $80K- $95K Base + Super Flexible and mum-friendly work options with full time, part time or...

  • Home Care Support Worker

    1 week ago

    Sutherland Shire, Australia McVrespite Care Full time

    **Community Support Worker - Sutherland Shire** McVrespite Care Pty Ltd Aged and Disability Support (Community Services) Casual McVrespite Care is an Aged and Disability Home Care company located within the Sutherland Shire. We are committed to providing high-quality care for our clients both within their homes and in community settings. We believe this...

  • Home Care Support Worker

    2 weeks ago

    Sutherland Shire, Australia McVrespite Care Full time

    **Community Support Worker - Sutherland Shire** McVrespite Care Pty Ltd Aged and Disability Support (Community Services) Casual McVrespite Care is an Aged and Disability Home Care company located within the Sutherland Shire. We are committed to providing high-quality care for our clients both within their homes and in community settings. We believe this...

  • Clinical Care Manager Aged Care Hornsby

    1 week ago

    Hornsby Shire, Australia Gorilla Jobs Full time

    Earn a competitive salary up to $105,000 + super Manage the clinical care team in a 70bed Aged Care facility High level of leadership supportOur client is seeking an experienced Clinical Care Manager to oversee the clinical operations and provide leadership to the clinical care team in their 70-bed modern Aged Care facility located in Hornsby NSWThis is an...

  • Home Care Support Worker

    1 week ago

    Sutherland Shire, Australia McVrespite Care Full time

    Community Support Worker - Sutherland ShireMcVrespite Care Pty LtdAged and Disability Support (Community Services)CasualMcVrespite Care is an Aged and Disability Home Care company located within the Sutherland Shire. We are committed to providing high-quality care for our clients both within their homes and in community settings. We believe this is achieved...

  • Home Care Support Worker

    1 week ago

    Sutherland Shire, Australia Cumberland Care Service Full time

    Cumberland Care Service is a private agency that has been providing a range of services for the frail aged & disabled 1995.Our services are tailored to support our clients requiring assistance with daily living, enabling them to live at home as independently as possible for as long as possible.We also provide clients and their Primary Carers with support and...

  • Casual/ppt Home Care Aged Care Support Worker

    3 weeks ago

    Sutherland Shire, Australia Your Choice Home Care Full time

    Are you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: Casual/PPT Support Worker** **Location: Sutherland Shire, NSW** **Type: Casual OR Permanent Part Time** **What We're Looking For**: - Availability...

  • Ppt Home Care Aged Care Support Worker

    1 week ago

    Sutherland Shire, Australia Your Choice Home Care Full time

    Are you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for youPosition: PPT Support WorkerLocation: Sutherland Shire,NSWType: Permanant Part TimeWhat We're Looking For: Availability between Monday to Friday 8am 6pm. A genuine love...

  • Sales Representative

    1 week ago

    Sutherland Shire, Australia Affordable Recruitment Services Full time

    Our client, a leading suppliers of industrial abrasive products and PPE/Safety equipment, is seeking enthusiastic and experienced sales professionals to drive sales with existing and new customers. Permanent Fulltime Remuneration package based on experience + 10.5% Super Generous bonus program and company vehicleAbout the role:As the Sales Representative,...

  • Client Treasury Administrator

    1 month ago

    Sutherland, Australia Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Reporting to (Job Title):Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ’s vision is to be the leading global share registrar, offering...