Customer Service Officer

2 months ago


Chatswood, Australia HCF Full time

**About the Role**

As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products.

This a Full-Time position based in our Chatswood Branch.

**Responsibilities**
- Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies
- Achieve and exceed sales and service targets
- Provide first contact resolution in all customer interactions
- Maintain accurate membership information in accordance with HCF policy and procedure

**About you**
- Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience
- Previous experience in a customer service environment
- The ability to quickly learn complex computer systems
- Ability to work in a team environment
- Ability to adapt positively to frequently changing work practices and needs

**Culture & Benefits**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. This includes:

- 50% subsidy on HCF Private Health Insurance
- 18 weeks Parental Leave for all new parents
- Mental Health & Wellbeing programs
- Discounts to HCF’s entire suite of products; Life, Pet and Travel Insurances

Growing your career at HCF is a priority for us. We fill approximately 40% of our roles internally To support your growth and development we have many learning opportunities internally and externally with study leave and study assistance to further support.



  • Chatswood, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...


  • Chatswood, Australia Capital S.M.A.R.T. Full time

    Work 8-4pm Monday-Friday No weekends! - Uniforms, discounted tools & parts and, regular team incentives. - Join a supportive and engaging workplace where we help each other to succeed. Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our...


  • Chatswood, Australia Capital S.M.A.R.T. Full time

    Work 8-4pm Monday-Friday No weekends! - Uniforms, discounted tools & parts and, regular team incentives. - Join a supportive and engaging workplace where we help each other to succeed. Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our...


  • Chatswood, Australia Hostrelax Property Management Full time

    Hostrelax is a property management company primarily focused on holiday rentals. Due to our expanding operations, we are currently seeking to hire a Customer Service Representative for our office in Chatswood Sydney. - Answering phones from prospective customers and guests, taking messages, and delivering them. - Administering check-ins and check-outs....


  • Chatswood, Australia people2people Full time

    Work with a global pharmaceutical organisation who are seeking a Customer Service Representative to join their team. The Business This global business specialises in the healthcare industry and supplies multiple products with more than 1000 scientific publications on their products. The business is based in Sydney's lower north shore, right next to the...


  • Chatswood, Australia people2people Full time

    Work with a global pharmaceutical organisation who are seeking a Customer Service Representative to join their team. The Business This global business specialises in the healthcare industry and supplies multiple products with more than 1000 scientific publications on their products. The business is based in Sydney's lower north shore, right next to the...


  • Chatswood, Australia people2people Full time

    Work with a global pharmaceutical organisation who are seeking a Customer Service Representative to work on a 2-month assignment starting ASAP. **The Business** This global business specialises in the healthcare industry and supplies multiple products with more than 1000 scientific publications on their products. The business is based in Sydney's lower...


  • Chatswood, Australia AccountAbility Full time

    **Customer Service Administrator** - $65,000 + Super + Benefits | Chatswood | Mon-Fri 9-5 - Manage inbound/outbound calls with great progression opportunities - Strong admin/customer service experience needed with excellent communication skills If you are a confident communicator with excellent customer service & admin skills wanting to develop then this is...


  • Chatswood, Australia TenacityCX Full time

    Kickstart your career in the financial services industry - Gain a formal qualification (RG146) through this role - Choose between a FT or PT role, Monday to Friday **Customer Service Consultant - financial services** - **Great first role to start your career in financial services**: - **Based in Chatswood**: - **Permanent Full-time and Part-time (10am-2pm...


  • Chatswood, Australia ClassBento Full time

    Do you love art, craft and cooking experiences? A tech startup on a social mission - founded by pivotal leaders of THE ICONIC - is looking for an enthusiastic, entrepreneurial and eloquent Customer Service Representative with great customer facing skills to join our fast-growing team and make a big impact. **About ClassBento** ClassBento is a funded tech...


  • Chatswood, Australia TenacityCX Full time

    Kickstart your career in the financial services industry - Gain a formal qualification (RG146) through this role - Choose between a FT or PT role, Monday to Friday **Customer Service Consultant - Financial Services** - **Get your foot in the door to a stellar career in fin services**: - **Based in Chatswood**: - **Permanent Full-time and Part-time...


  • Chatswood, Australia Henzoll Pty Ltd Full time

    **Do you have excellent interpersonal skills?**: - **Willing to roll up your sleeves and make a difference?** **If so, we have just the job for you!** We are the exclusive distributor of premium nursery brands and we are looking for a full time Customer Service Representative to join our team based in Chatswood. The role will be responsible for providing...


  • Chatswood, Australia World Wine Estates Full time

    If you have a passion for wine and stellar customer service skills, this could be the perfect role for you! As our Customer Service Manager, you'll oversee all aspects of our customer service operations, ensuring we consistently deliver exceptional service to our customers and sales representatives. Leading a team of three, including a customer service...


  • Chatswood, Australia Corteva Full time

    **Description**: As the world's only major agriscience company completely dedicated to agriculture, we're building a culture that stays curious, thinks differently, acts boldly and takes a stand on what's right for our customers, our co-workers, our partners and our planet. We know we've got big challenges to solve - we hope you'll be part of the solution....


  • Chatswood, Australia Ability Options Full time

    Join a passionate team within a rewarding field in Chatswood! - Work laptop + phone + training provided - Comprehensive employee benefits, including $15,900 in NFP Salary Packagin **Our mission is to support people who need assistance to achieve their aspirations and inclusion in the community. We have hundreds of talented people at Ability Options across...


  • Chatswood, Australia Healthcare Professionals Group Full time

    **Benefits** - Work within a market leading Pharmaceutical company - $75,000 - $80,000 + Super+10% - Permanent full time position - Well-appointed office right next to Chatswood station - Hybrid WFH once trained **About the company** Be part of a global pharmaceutical company operating across the globe located in Northern Sydney. Our client looks to provide...


  • Chatswood, Australia Healthcare Professionals Group Full time

    **Benefits** - Work within a market leading Pharmaceutical company - Competitive salary + Super+10% Completion Bonus - 6 or 12 month fixed-term contract available - Well-appointed office right next to Chatswood station - Hybrid working model **About the company** Be part of a global pharmaceutical company operating across the globe located in Northern...


  • Chatswood, Australia Ability Options Full time

    Permanent Full-time, Mon - Fri 38 hours per week, Chatswood location - Monthly RDOs: one day off a month - Be part of a high performing team committed to delivering outcomes **Our mission is to support people who need assistance to achieve their aspirations and inclusion in the community. We have hundreds of talented people at Ability Options across NSW who...


  • Chatswood, Australia Randstad Australia Full time

    Our client, a leading Resource Recovery & Recycling Company dedicated to sustainability and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in providing excellent service to their valued customers while promoting the company's mission of responsible waste management.Your...


  • Chatswood, Australia Randstad Australia Full time

    Our client, a leading Resource Recovery & Recycling Company dedicated to sustainability and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in providing excellent service to their valued customers while promoting the company's mission of responsible waste management.Your...