Night Guest Service Agent

3 days ago


Sydney, Australia MINOR Hotels Full time

Join Oaks Sydney Goldsbrough Suites as a Night Guest Service Agent.

**Responsibilities include**:

- Provide efficient and professional service and ensure a smooth check in and check out process for guests
- Give a friendly welcome every time a guest comes past the reception desk
- Guide & support the team in providing an outstanding and welcoming guest experience
- Ensure daily tasks are completed accurately and in a timely manner
- Conduct guest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner
- Availability to work shifts between 10:00pm and 6:00am, Monday to Sunday

**Qualifications**:
Previous experience as a Guest Service Agent is desirable but not necessary.

**Additional Information**:
**Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.



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