Operations Manager

2 weeks ago


Melbourne, Australia Scape Full time

**THE ROLE**

We have an exciting opportunity for a naturally driven leader to join the team at our Scape Queensberry and Brand-new Leicester sites as an Operations Manager.

Operations Managers are responsible for the day-to-day operations of an asset or assets to ensure exceptional customer experience and the achievement of business priorities. Operations Managers play a critical leadership role ensuring that team members understand their expectations of them and have the skills and knowledge required to meet those expectations.
- Plan and manage resource levels to deliver high-quality customer service and operations.
- Oversee and deliver on-site training for new customer service team members
- Manage the collection, distribution, and ongoing development of all relevant reporting requirements related to the property
- In liaison with the Facilities team, support the preparation and expenditure of facilities management budgets (both operational and capital expenditure).
- In liaison with the Wellness and Hygiene team, maintain high standards of property presentation in both common areas and rooms.
- Management of customer arrears that meet the identified company target.
- Control of operational costs that deliver an under or on-budget performance.
- Meet or exceed budgeted short-term and long-term revenue targets.
- Support property specific Sales and Marketing campaigns

**THE IDEAL CANDIDATE**

We are seeking a highly motivated operator who enjoys leading a team through an engaging and inclusive approach.

In addition, you will have the following skills and experience:

- Minimum 5-years’ experience in a customer service/operations role.
- Prior experience managing strong effective teams
- Ability to monitor and control financials and budgets

**WHO WE ARE?**

Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

**PERKS & BENEFITS**

At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team:

- A day off to celebrate your birthday, however you want
- A recharge day (known affectionately as a Bueller Day)
- ‘Escapes’ - stay at any of our buildings in any state for up to 5 nights free of charge
- Referral bonuses
- EAP, Sonder & Duress support

**THE FINE PRINT**

At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.

**No agencies please.**

Video


  • Maintenance Manager

    2 weeks ago


    Melbourne, Australia Greystar Australia Property Manager Pty, Ltd Full time

    **ABOUT GREYSTAR** **JOB DESCRIPTION SUMMARY** Manage and coordinate all reactive, scheduled and statutory works for a Community to ensure the interior and exterior of buildings, plant and equipment, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, compliance, safety, and overall functionality...

  • Assistant Manager

    3 weeks ago


    Port Melbourne, Australia Eureka Operations Pty Ltd Full time

    **cust_CareersBrand** **Westgate North** Requisition ID: 39723 Employment Type: Full time **Good things start here** Hi, we’re Coles Group. Our purpose is to sustainably feed all Australians to help them live healthier, happier lives. We’re an essential part of communities right across the country, with our family of 120,000 team members helping 21...

  • Marketing Lead

    3 weeks ago


    Melbourne, Australia Mantel Operations Full time

    **Marketing Lead (Client Experience)** Since our inception in November 2017, Mantel Group has grown to over 900 people becoming one of Australia's & New Zealand's fastest growing technology companies. We were honoured and humbled last year and again this year, to be recognised as Australia's Best Place to Work. As an Australian private business, backed by...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia HumanKapital Full time

    Transport / Logistics / Drivers - Operations - Melbourne - Permanent / Full Time HumanKapital is a full suite human resources, recruitment and WHS services provider. **Our client is a highly successful, innovative service and asset operator using their extensive expertise in contract management, systems, infrastructure, finance, WH&S, and risk management....

  • Operations Manager

    3 weeks ago


    Melbourne, Australia HumanKapital Full time

    HumanKapital is a full suite human resources, recruitment and WHS services provider. **Our client is a highly successful, innovative service and asset operator using their extensive expertise in contract management, systems, infrastructure, finance, WH&S, and risk management. They are looking for an experienced Operations Manager to provide leadership in...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia The Commons Full time

    **+ Position Title**:Operations Manager **+ Department**:Operations **+ Reporting to**:COO The Commons is seeking an experienced Operations Manager to join our growing team. As the Operations Manager, you will play a crucial role in streamlining our business processes, driving operational processes that support a world class member experience, and...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Permanent Reference BH-369892 Industry Manufacturing & Production Salary per annum - Min: AUD 110000 - Max: AUD 120000 **Our client has developed a reputation for providing high performance equipment and systems, comprehensive support and specialist advice to the food and pharmaceutical manufacturing industry in Australia and New...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia InRecruit Full time

    Opportunities for career growth and progression - Fantastic work culture and supportive community - High standards and accredited training provided Our client, a renowned international fashion house, is seeking a seeking a Store Operations Manager to join their team in their Melbourne Chadstone Store. **_Your opportunity_** As a Store Operations Manager...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia Westpac Banking Corporation Full time

    Operations Manager - **Open to Sydney, Melbourne & Brisbane**: - **Hybrid working arrangements**: - **Supportive, specialist agile team environment** **How will I help?** You will be an integral part of the strategic evolution and direction of the Private Wealth service offering and contribute to the success of the distribution business across all...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia Salling Search Full time

    Operations Manager - Dry Bulk - Melbourne **Operations Manager** **Melbourne** We are proud to be partnered with a reputable ship owner in Dry Bulk who is looking for experienced Operations Managers to be part of their expanding team in Melbourne. Our client offers an attractive remuneration package and opportunities to grow in a multinational...

  • Operations Manager

    4 weeks ago


    Melbourne, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...

  • Operations Manager

    4 weeks ago


    Melbourne, Australia Visy Full time

    **Job no**: 50016043 **Work type**: Full Time **Location**: Melbourne - North **Operations Manager** **About Visy** Visy is powering the circular economy, closing the loop between packaging, remanufacturing, and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations - predominantly in Australia and New Zealand. We believe...

  • Operations Manager

    2 weeks ago


    Melbourne, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider, based in Melbourne?** We are seeking a highly motivated and hands on **Operations Manager** with experience in a similar role to join our high-performance International Flight Catering team based at our busy Melbourne Airport facility on a full-time basis. **More...

  • Operations Manager

    4 weeks ago


    Melbourne, Australia Westpac Group Full time

    **Open to Sydney, Melbourne & Brisbane**: - **Hybrid working arrangements**: - **Supportive, specialist agile team environment** **How will I help?** You will be an integral part of the strategic evolution and direction of the Private Wealth service offering and contribute to the success of the distribution business across all relevant metrics. Working...

  • Operations Manager

    2 weeks ago


    Melbourne, Australia Real Estate Career Developer Full time

    Exceptional training and support to ensure your growth - Award-winning office who likes to raise the bar on their colleagues - Would suit to Team Leader or Snr PM ready to take their career to the next level This agency is a renowned name in the real estate industry, managing a diverse portfolio of properties across Melbourne. As they continue to expand,...

  • Operations Manager

    4 weeks ago


    Melbourne, Australia IAS RECRUITMENT Full time

    Growing & sustainable business, environmentally focused - Attractive starting salary + car & benefits - Tottenham Location | On-site parking **About the Company**: A leading metal recycling company who play a crucial role in reducing the environmental impact of metal waste. They provide local governments and businesses throughout Victoria the opportunity to...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia Veritas Recruitment Full time

    Manage a team of 8 | CBD location | Parking spot available - Freight Forwarder | CW1 | ISO:9001 accredited - Salary $120k plus super | Hybrid office / WFH on offer **ABOUT THE COMPANY** An Australian-owned forwarder as part of a global group. Our client is the market leader in their chosen logistics speciality as the preeminent provider for the past 20+...

  • Operations Manager

    2 weeks ago


    Melbourne, Australia Lucas Restaurants - Lucas Restaurants Full time

    Lucas Restaurants - Lucas Restaurants Due to company growth LUCAS Restaurants is on the look-out for an Operations Manager to join our growing team. - Exciting Senior Management Opportunity - Innovative and Progressing Restaurant Group - Several New Venues Opening this Year About LUCAS Restaurants: Home to Australia’s most beloved and acclaimed...

  • Operations Manager

    4 weeks ago


    Melbourne, Australia Department of Justice and Community Safety Full time

    Contribute to ongoing strategic planning, implementation and improvement of prison operations. - Ongoing opportunity to work within the Melbourne Assessment Prison and Courts. - COG Grade 4: $100,547 - $122,684 plus superannuation. The Department of Justice and Community Safety is seeking an Operations Manager to provide a critical role within Corrections...

  • Operations Manager

    3 weeks ago


    Melbourne, Australia Swire Bulk Pte Ltd Full time

    Operational Excellence: - Ensure operational excellence for the Swire Bulk owned and operated fleet - Responsible for maximizing vessel efficiency at sea and in port and for managing vessels’ P&L. - Monitor vessel performance (speed and consumption, hold cleaning) and explain variances from voyage estimates to the relevant Chartering Manager. Enforce...