Marketing Associate of Ecommerce and Retention

5 months ago

Melbourne, Australia Ruggable Full time

**About Ruggable**:
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading

**Job Summary**:
Ruggable has tremendous momentum in Australia and we are now looking to build a local team to lead the next journey of growth. We are looking to bring in a Marketing Associate to become a core member of our team in Australia. In this role, you will be responsible for managing site optimization/digital merchandising and CRM/retention activities. You will also support other growth initiatives aimed at localizing and growing the brand in Australia. This is a high-impact and unique opportunity to advance your career in a high-growth direct-to-consumer company.

This role will be based in Melbourne, Australia.

**What You'll Do**:

- E-commerce
- Improve and optimize the performance of our Australia website
- Own ongoing website updates and maintenance; Manage visual merchandising content for the website (on Shopify) - supporting promotions, product launches, and other ongoing updates
- Run A/B testing and analyze results data to generate actionable insights for merchandising, creative, and messaging optimization
- Collaborate with SEO specialists to optimize website content for improved search engine rankings and visibility
- CRM / Retention
- Grow our customer list with clear marketing KPIs in mind (whether acquisition or engagement)
- Optimize on all aspects of campaigns including copy, creative, and send times by continuously testing and measuring
- Improve the customer journey on site sign up through data-driven insights
- Growth initiatives
- Perform analyses and research / support the execution of strategic initiatives to grow our business

**What You'll Need to Have**:
**Required**:

- Bachelor's degree
- 1-2 years of E-commerce and/or Digital Merchandising experience
- Experience (or willingness to learn) key E-commerce / ESP tools and platforms including: Shopify, Klaviyo, SearchSpring, Yotpo, Tapcart, Contentful, Google Analytics, Heap, Tableau, Asana and Jira
- Analytical and strong quantitative skills / Proficiency in Excel and Google Sheets
- High quality standards with a strong sense of ownership and accountability
- Strong attention to detail and ability to manage competing priorities simultaneously
- Ability to problem-solve collaboratively with cross-functional team members
- Exceptional communication skills, both verbal and written
- Entrepreneurial spirit, willingness to learn, and excitement to build and scale a business from the ground up

**Preferred (but not required)**:

- Experience in a DTC start-up environment

**Compensation**:

- 100,000 AUD per year base salary ($65k USD)
- An annual bonus percentage that varies based on level of role

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
- If you are based in California, we encourage you to read this important information for California residents _linked here.

**To all recruitment agencies**: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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