Retail Manager

4 weeks ago

Campbell, Australia Australian War Memorial Full time

Ongoing - Full Time - APS 6
- $90,199 - $101,022
- Campbell, ACT

**The Role**
The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop onsite and online, the eBusiness unit (Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial suppliers.
The Memorial is undergoing a period of significant change delivering a complex, multi-year major construction and gallery development project.

As part of the development project, the Memorial’s retail operation will be reopening in an expansive retail space of over 150 square metres in the Memorial’s new southern entrance in January 2025. Under the direction of the Head of Retail and Online sales, the Retail Manager will play a significant role in presenting the new retail premises with the objective to deliver a class leading, international benchmark for museum and gallery retail.

The Retail Manager is responsible for a range of functions which include: day to day management of the retail operations; development and supervision of the retail team to meet revenue and performance KPIs; ownership of the Profit and Loss performance including provision of ongoing standard retail KPI reporting; buying of shop merchandise and managing inventory levels at a profitable and high performing level and administration of the inventory management system (Cin7 and Shopify Plus platform). The role also assists the Head of Retail and Online Sales with the development of AWM branded merchandise.

This role suits an experienced retail manager with demonstrable knowledge of retail performance reporting, a leader committed to learning and development for themselves and the team under their management, and a commitment to the Memorial’s Values and Behaviours.

**Core Responsibilities**
- Responsibility for the delivery of exemplary customer service to Memorial guests and visitors by the retail team.
- Management of the Memorial retail operations including the AWM Shop onsite and the ecommerce Shopify platform.
- Embedding the Memorial’s Values and Behaviours within the retail team.
- Management of rosters and the effective and efficient workplace activity of your direct reports.
- Utilise inventory management and POS systems to provide accurate KPI reporting and provide strategic insights and advice to the Head of Retail and Online Sales.
- Manage the inventory of the operation to ensure stockturn targets and associated performance KPIs are met or exceeded.
- Under Direction from the Head Retail and Online Sales, implement Memorial policies and procedures and maintain appropriate records. Polices include but are not limited to WHS, procurement, employment, and financial management standards.
- Work effectively with Memorial suppliers and stakeholders to negotiate high margin returns and favourable trading conditions to drive revenue.
- Work closely with Head of Retail and Online Sales in strategic planning and development of the AWM Shop including identification of product development opportunities.
- Manual handling and movement of a wide range of objects as required, including but not limited to shop merchandise, boxes and packages.
- Visual presentation of the AWM Shop and merchandise to maximise revenue and provide an engaging retail experience.
- Undertake special duties or projects as directed by the Head of Retail and Online Sales.

**Contact Information**:

- For specific questions relating to this job vacancy, please contact: Matthew Oliver, (02) 6243 4450

**Closing Date**:
Applications close at 11:30pm, Monday, 17 June 2024

For more details about the position and how to apply, please view the information pack.

  • Retail Manager

    4 weeks ago

    Campbell, Australia Australian War Memorial Full time

    The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop onsite and online, the eBusiness unit (Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial suppliers. The Memorial is undergoing a period of significant change delivering a...

  • Retail Manager

    4 weeks ago

    Campbell, Australia Australian War Memorial Full time

    The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop onsite and online, the eBusiness unit (Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial suppliers. The Memorial is undergoing a period of significant change delivering a...

  • Retail Manager

    2 weeks ago

    Campbell, Australia Australian War Memorial Full time

    **Join our team as a Retail Manager**The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop onsite and online, the eBusiness unit (Memorial Collection sales), café's, and events catering, publications, and brand licensing through commercial suppliers.The Memorial is undergoing a period of...

  • Design Manager

    4 weeks ago

    Campbell, Australia Living Recruitment Full time

    Profile Canberra Projects!! - Career Position On Offer!! - Great Company and Get Rewarded for What You Do!! **Our Client and the Role**: Our client provides innovative and specialised construction solutions across the commercial, residential high-rise, industrial, sport, healthcare, government, retail, education and tourism sectors, with a portfolio of...

  • Design Manager

    2 weeks ago

    Campbell, Australia Living Recruitment Full time

    Profile Canberra Projects Career Position On Offer Great Company and Get Rewarded for What You DoOur Client and the Role:Our client provides innovative and specialised construction solutions across the commercial, residential high-rise, industrial, sport, healthcare, government, retail, education and tourism sectors, with a portfolio of high-profile and...

  • Inventory Team Leader

    4 weeks ago

    Campbell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS 3 - $63,810 - $69,476 - Campbell, ACT **The Role** The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop, the eBusiness unit (online retail and Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial...

  • Inventory Team Leader

    20 hours ago

    Campbell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS 3 - $63,810 - $69,476 - Campbell, ACT **The Role** The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop, the eBusiness unit (online retail and Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial...

  • Senior Accounts Officer

    6 days ago

    Campbell, Australia Hindmarsh Full time

    About Hindmarsh Over four decades, Hindmarsh Construction has completed many landmark buildings across Australia, with total project value exceeding $6.0 billion. We stand by our values of integrity, safety, quality, innovation and teamwork.With a portfolio of many high profile and challenging projects, our work spans many different sectors including...

  • Collection Sales Coordinator

    4 weeks ago

    Campbell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS 4 - $71,560 - $78,001 - Campbell, ACT **The Role** The Collection Sales Coordinator is responsible for servicing external customer requests and fulfilling orders for reproduction of collection material. The Collection Sales Coordinator will respond to enquiries; provide technical advice; identify provision restrictions; process...

  • Collection Sales Coordinator

    20 hours ago

    Campbell, Australia Australian War Memorial Full time

    Ongoing - Full Time - APS 4 - $71,560 - $78,001 - Campbell, ACT **The Role** The Collection Sales Coordinator is responsible for servicing external customer requests and fulfilling orders for reproduction of collection material. The Collection Sales Coordinator will respond to enquiries; provide technical advice; identify provision restrictions; process...

  • Contracts Administrator

    1 month ago

    Campbell, Australia Hindmarsh Full time

    The opportunityThis is an exciting opportunity for a junior CA to start their career in the construction industry. Working on site and under the mentorship of a Senior Contracts Administrator, you will be responsible for:Supporting the project team in the management of both Head & Subcontract variationManagement of subcontractor/Supplier claims process in...

  • Contracts Administrator

    4 weeks ago

    Campbell, Australia Hindmarsh Full time

    The opportunityThis is an exciting opportunity for a junior CA to start their career in the construction industry. Working on site and under the mentorship of a Senior Contracts Administrator, you will be responsible for:Supporting the project team in the management of both Head & Subcontract variationManagement of subcontractor/Supplier claims process in...

  • Contracts Administrator

    2 weeks ago

    Campbell, Australia Hindmarsh Full time

    The opportunityThis is an exciting opportunity for a junior CA to start their career in the construction industry. Working on site and under the mentorship of a Senior Contracts Administrator, you will be responsible for:Supporting the project team in the management of both Head & Subcontract variationManagement of subcontractor/Supplier claims process in...

  • Outside School Hours Care/childcare I 2ic

    3 weeks ago

    Campbell, Australia TeamKids Full time

    Opportunities for career progression - On the job coaching - In-house training - Respectful and Supportive Managers - Staff events to celebrate your achievements - Paid Induction Training - Above award pay - Employer of Choice! Assist the Director of Service in our **Campbell ACT **program, and have a positive impact on the children in your care. **About...

  • Lifestyle Officer

    2 months ago

    Campbell, Australia Southern Cross Care (NSW & ACT) Full time

    **What's in it for you?** - Sign on up bonus! - Ongoing Training and Development - Genuine career progression pathways - An extra paid day off around Christmas time - Discounted Health Insurance products - Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurant Working days: 4 days a week (part time basis) **Why...

  • Lifestyle Officer

    19 hours ago

    Campbell, Australia Southern Cross Care (NSW & ACT) Full time

    **What's in it for you?** - Sign on up bonus! - Ongoing Training and Development - Genuine career progression pathways - An extra paid day off around Christmas time - Discounted Health Insurance products - Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurant Working days: 4 days a week (part time basis) **Why...

  • Lifestyle Officer

    2 weeks ago

    Campbell, Australia Southern Cross Care (NSW & ACT) Full time

    What's in it for you? Sign on up bonus Ongoing Training and Development Genuine career progression pathways An extra paid day off around Christmas time Discounted Health Insurance products Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurantWorking days: 4 days a week (part time basis)Why SCC?Sign on bonus of...

  • Sales Support Merchandise

    2 weeks ago

    Campbell Town, Australia Nutrien Ag Solutions Full time

    Job req id: 14164- Date: 2 Feb 2024- Location: Campbell Town, TAS, AU, 7210- Join Nutrien Ag Solutions, the leading agribusiness in Australia - Help deliver on customer services, stock control and sales administration - Campbell Town location **Why Nutrien Ag Solutions?** If you want a career that makes a difference then come work with us at Nutrien where...