Material Handling Equipment Coordinator

6 months ago

Melbourne, Australia Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Newly create role that you could make your own
- Hybrid role, with the opportunity to work from home
- Play a leading role in advancing Toll’s global management of the some 2000 plus owned & rental fleet of MHE

The Role

We are seeking a highly organized and detail-oriented MHE Coordinator to join our team and ensure the efficient management and utilisation of our fleet of MHE, reporting directly to the Global MHE Manager.

This role could be based in Melbourne, Sydney or Queensland.

As the MHE (Material Handling Equipment) Co-ordinator at Toll, you will play a leading role in advancing Toll’s global management of the some 2000 plus owned & rental fleet of MHE & the monitoring of all assets to ensure industry best practice.

Key Responsibilities:

- Collaborate with all local BUs to develop and execute a best practice strategy aligned with the company's overall objectives
- Bring together & maintain accurate and up-to-date records of all MHE assets, including maintaining all service records to align with Toll’s own systems
- Generate regular utilisation reports to track the performance and efficiency of the MHE fleet across different regions and departments
- Build and maintain relationships with internal and external stakeholders, including Toll’s business partners & MHE providers
- Coordinate with operations and maintenance teams to schedule routine servicing and repairs to minimize downtime and ensure the safety and reliability of equipment
- Act as a liaison between the company and MHE suppliers to resolve any issues related to equipment performance, maintenance, or billing discrepancies
- Monitor service contract KPIs and warranty agreements to ensure compliance and maximize cost-effectiveness & reduce non contract spend
- Assist with Investigations of incidents and/or equipment damage or loss and help with implementation measures to prevent recurrence
- Working with current strategies to optimize MHE utilization, including fleet size adjustments and equipment rotation plans

**Qualifications**:

- Previous experience in a related industry would be a bonus, with a preference for a background in forklifts or other capital equipment
- Strong analytical skills, with the ability to interpret data, identify trends, and propose actionable insights
- Proficiency in Microsoft Office Suite, advanced Excel, for data analysis and reporting
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with a focus on accuracy and thoroughness
- Willingness to travel occasionally to various company sites as needed
- Strong problem-solving skills and a proactive approach to resolving issues
- Excellent communication and the ability to get the best outcomes for Toll
- Ability to collaborate effectively with cross-functional teams and influence change at all levels of the organization
- Demonstrated business and commercial acumen
- Previous experience in MHE is a plus

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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