Experienced Funeral Planner and Conductor

3 weeks ago

Warragul, Australia Nielsen Funerals Full time

A rewarding career opportunity exists with Nielsen Funerals for the role of an experienced funeral planner and conductor.

Due to growth we are seeking a fourth funeral planner and conductor.

We are a family owned, long established and reputable funeral home, with a large fully equipped chapel, based in the beautiful West Gippsland town of Warragul (VIC).

**This role involves providing professional care and support to families through all aspects of funeral service, including but not limited to**:

- Arranging funeral and memorial services with grieving families in accordance with the family's wishes and requirements with excellent attention to detail
- Conducting funeral services with the support of other staff members
- Arranging pre-paid and pre-arranged funerals
- Administrative duties including but not limited to answering telephones/reception enquiries
- Meeting and exceeding client family expectations
- Transfer of deceased persons from place of death

**The role will require you to possess**:

- Excellent verbal and written communication skills (including handwriting)
- High attention to detail
- Excellent customer service skills
- Excellent time management and organisation skills
- Ability to show understanding, empathy and be sensitive to family's needs
- Ability to build rapport with client families
- Ability to work as part of our dedicated team and autonomously
- Current VIC driver's licence with a good driving history
- High level of physical fitness in order to perform manual handling tasks
- Ability to work some overtime and participate in a shared on call roster, being on call one week in four

Previous funeral service experience is essential and the successful applicant must be comfortable to undergo a police check.

Base salary + super + additional pay for after hour arrangements and transfers

**Salary**: $90,000.00 per year

Schedule:

- Monday to Friday
- On call
- Rotating roster

Application Question(s):

- How many years experience do you have arranging and conducting funeral services?

Work Location: One location

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