Travel Operations Coordinator

4 months ago

Sydney, Australia Collette Full time

Collette is seeking a **Travel Operations Coordinator** to join our Operations Team. This is a hybrid role based at our Sydney CBD location.

**About Collette: Let Us Show You the World**

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? _Your journey starts here._

**Position Summary**:
The Travel Operations Coordinator is responsible for the timely and cost effective delivery of accurate guest travel documents and management of supplies related to documents and fulfillment. Communicates accurate and complete data to our guests regarding relevant pre-departure holiday changes. Assists in troubleshooting issues as they arise in all operational areas of our business.

**Primary Functions**:

- Compile guest travel documents, based on branding, for shipping by monitoring the dashboard to prioritize early guest requests. Verify that all purchased tour components appear and are accurately reflected in the guest travel documents.
- Print all types of guest and promotional materials as required.
- Process all office mail and shipments in a timely manner and determine best method of shipping considering cost and time to destination.
- Advising guests on any pre-departure holiday changes that occur between booking to departure.
- Assist with the quality control checks on bookings and handling post sale booking administration including follow-up on waitlisted items and invoicing.
- Maintaining supplies for the office as well as materials for guest documents and shipping materials.
- As required, assist with group queues (running & auctioning) and touchpoints including; promotional calls, deposit due calls, flight schedule calls, hometown pick-up calls and other customer service activities.
- In a small office environment, staff can be called upon to assist in a variety of areas within the company as needed. Support will be provided during presales stage, tour testing, reservation team, and customer service functions in this role.

**Knowledge and Skills**:

- Ability to plan, organize and prioritize work in a fast paced environment; must be able to multi-task efficiently and accurately; strong attention to detail.
- Possess a proactive, positive, and professional approach and demeanor to their work with the ability to work well under pressure; Collaborates well with others and fosters a cooperative work environment.
- Demonstrates skill in customer service
- Possesses a fiscal understanding of impact to financial position.
- Ability to effectively create and communicate through all means of communication to all stakeholders.

Pay: From $26.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Flexible hours
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Sydney, NSW 2000

  • Travel Sales Coordinator

    1 week ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    About the RoleWe are seeking an experienced Inside Sales Coordinator to join our team at Travel Trade Recruitment. As an Inside Sales Coordinator, you will play a crucial role in supporting our sales team, ensuring smooth sales operations, and delivering exceptional customer interactions.Key ResponsibilitiesProvide administrative support to the sales team,...

  • Travel Sales Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    {"title": "Inside Sales Coordinator", "description": "Inside Sales CoordinatorWe are seeking an experienced Inside Sales Coordinator to provide administrative support to our sales team and enhance our clients' efficiency and drive success.About the Role:Provide essential administrative support to the sales team, ensuring smooth sales operations and...

  • Travel Sales Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    About the RoleWe are seeking an experienced Inside Sales Coordinator to join our team at Travel Trade Recruitment. As an Inside Sales Coordinator, you will play a crucial role in supporting our sales team to drive efficiency and success.Key ResponsibilitiesProvide administrative support to the sales team to enhance overall efficiency.Utilize your GDS...

  • Travel Product Coordinator

    3 months ago

    Sydney, Australia Travel Trade Recruitment Full time

    $60000 - $65000 per annum + + Super Sydney CBD, New South Wales - Product/Commercial, Travel Agent, Wholesale/Tour Op's - Permanent 5439 Favourite Are you ready to take your passion for travel to the next level? Join us as a Travel Product Coordinator and become an integral part of our dynamic team! JOB DESCRIPTION: - Support the Product Manager and...

  • Travel Sales Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    About the Role: As a Sales Operations Coordinator, you will provide essential administrative support to the sales team, ensuring smooth sales operations and exceptional customer interactions. Your expertise in Global Distribution Systems (GDS) will be highly regarded, while your B2B sales experience will help streamline the sales processes.Key...

  • Travel Operations Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Archer Travel Service, Inc. Full time

    Job Summary: We are seeking a highly skilled and organized Travel Administrator to join our team at Archer Travel Service, Inc. as a key liaison between our Corporate offices in the USA and Australia travel advisors.Key Responsibilities:Assist with Supplier Relations, travel advisor communications, and requestsFacilitate policy and procedures from USA HQAct...

  • Travel Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Archer Travel Service, Inc. Full time

    Job SummaryThis role serves as the key liaison between Archer Travel Service, Inc.'s Corporate offices in the USA and Australia travel advisors. The successful candidate will be responsible for facilitating communication, supplier relations, and policy implementation from the USA HQ.The ideal candidate will possess strong speaking and writing skills,...

  • Travel Marketing Coordinator

    3 months ago

    Sydney Central Business District, Australia Travel Trade Recruitment Full time

    $70000 - $75000 per annum + + super Sydney CBD, New South Wales - Marketing, Travel Agent, Wholesale/Tour Op's - Permanent 5261SJ1 Favourite **Marketing Coordinator** *** A well know travel company are looking for an experienced Marketing Coordinator to join their team in Sydney. This is a diverse role and will suit a creative travel consultant or...

  • Travel Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    Travel Operations and Product ManagerWe are seeking a highly skilled Travel Operations and Product Manager to join our dynamic team at Travel Trade Recruitment. As a key member of our team, you will be responsible for overseeing day-to-day travel operations, managing and developing travel products, and leading a team to achieve operational excellence.Key...

  • Travel Operations Coordinator

    4 months ago

    Sydney, Australia AA Appointments Full time

    **Travel Operations Coordinator - Sydney** Bring your exceptional time management skills and tour operations experience together with this award winning tour company. Our client is a leading tour operator and currently seeking an Operations Consultant to join their dynamic team. Be part of a fun and professional team while assisting in managing their...

  • Travel Operations Coordinator

    4 months ago

    Sydney, Australia Collette Full time

    Collette is seeking a **Travel Operations Coordinator** to join our Operations Team. This is a hybrid role based at our Sydney CBD location. **About Collette: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest...

  • Travel Consultant

    2 weeks ago

    Sydney, New South Wales, Australia FCM Travel Full time

    About the RoleWe are seeking a highly motivated and experienced Travel Consultant to join our First and Business team at FCM Travel. As a key member of our team, you will be responsible for planning, booking, and coordinating luxury travel experiences for our clients.Key ResponsibilitiesUtilize your travel expertise to sell luxury travel products and...

  • Travel Consultant

    2 weeks ago

    Sydney, New South Wales, Australia FCM Travel Full time

    About the RoleWe are seeking a highly motivated and experienced Travel Consultant to join our First and Business team at FCM Travel. As a key member of our team, you will be responsible for planning, booking, and coordinating luxury travel experiences for our clients.Key ResponsibilitiesUtilize your travel expertise to sell luxury travel products and...

  • Travel Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Iluka Full time

    About the RoleThe Travel Coordinator is a key position within our team, responsible for coordinating and executing all administrative aspects relating to employees' travel to and from our Balranald Operation.This role requires a high level of organisation, attention to detail, and effective communication skills to ensure seamless travel arrangements for our...

  • Travel Administration Consultant

    4 months ago

    Sydney, Australia Travel Trade Recruitment Full time

    $70000 - $75000 per annum + super Sydney, New South Wales - Home Working, Operations/Back office, Wholesale/Tour Op's - Permanent 5346BS1 Favourite **Calling all travel professionals! Step away from consulting with this rare opportunity in Admin & Sales.** **JOB DESCRIPTION** - Manage incentive programs, including leaderboard updates - Support the BDM...

  • Travel Sales Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    About the RoleWe are seeking an experienced Inside Sales Coordinator to provide administrative support to our sales team, ensuring smooth sales operations and exceptional customer interactions.The ideal candidate will have a proven track record in B2B inside sales and proficiency in at least one Global Distribution System (GDS). Strong attention to detail...

  • Corporate Travel Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Travel Trade Recruitment Full time

    Company OverviewTravel Trade Recruitment is a leading recruitment agency specializing in the travel industry. We connect top talent with exciting job opportunities in corporate travel management.Job SummaryWe are seeking a highly skilled Corporate Travel Consultant to join our client's team. As a Corporate Travel Consultant, you will be responsible for...

  • Corporate Travel Specialist

    3 weeks ago

    Sydney, New South Wales, Australia FCM Travel Full time

    Corporate Traveller stands as the premier travel management firm in Australia, specifically tailored for small to medium enterprises (SMEs). As a vital segment of the corporate division within the Flight Centre Travel Group, Corporate Traveller is recognized as one of FCTG's most prosperous brands on a global scale. Our objective is to lead the SME sector...

  • Travel Specialist

    4 months ago

    Sydney, Australia Corporate Travel Management Full time

    **ABOUT CTM AND ETM** CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in...

  • Travel Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia NEP Group Full time

    {"h1": "Travel Coordinator Opportunity at NEP Group Inc.", "p": "NEP Group Inc. is seeking a skilled Travel Coordinator to join our Crewing, Production and Travel team in Eveleigh, Sydney. As a key member of our team, you will be responsible for coordinating travel for broadcasts, ensuring seamless logistics and exceptional client experiences.", "h2": "Key...