Processing Officer

1 month ago


Melbourne, Australia IOOF Holdings Full time

**Date**:17-May-2023**Location**:Melbourne, VIC, AU, 3000**Employment Type**:Permanent Full Time**About the expression of interest**

From time to time, we have several processing roles within various administration teams based at Docklands so we have created an expression of interest that you can register for, and when a position becomes available we’ll be in touch with you and see if you’re interested in moving through the recruitment process.

While these roles are currently in the processing side, slowly these roles will be moving to a “Client First” model, where you’ll take a call from either an existing client, financial advisor or employer and action their request from start to finish and provide an update when their request has been completed.

There’s lots of tasks and duties associated with each role, but we’ll be sure to provide you with full on the job training to make sure we set you up for success. With these roles and across the entire business we work under a hybrid model, which is 2 days in the office and 3 days from home.

Firstly, it does not matter if you don’t have any experience in financial services, as we’ll be sure to teach you everything you need to know. The most important trait for us that we look for is people with a willingness and a hunger to learn, people who’ll bring their energy and passion to work every day.

Secondly, we are after people who enjoy getting in and getting the job done while being themselves, people who are passionate about solving problems and taking initiative to challenge the status quo. Lastly, dedication, strong team working, and communication skills are vital to have to make sure you can hit the ground running - so if this sounds like something you could be interested in, why not express your interest today.

**Benefits**
- Kudos - employee benefits and reward scheme
- Twelve week paid parental leave and childcare bonus
- Recruitment referral bonus
- Workplace giving - donate to charity using pre-tax dollars
- Professional memberships
- Salary packaging and novated leasing
- Access to discounted financial advice, mortgage brokers, will and estate planning and more
- Private health insurance providers
- Insignia Financial Day - an additional leave day

**Life at Insignia Financial**

We’re one of Australia’s leading financial wellbeing organisations and we’re transforming the way every day Australians interact with financial advice and their super. We’re available to all and we look after every client like they’re our only client. This is clearly reflected in our Purpose: Understand me. Look after me. Secure my future.

Diversity and ensuring our people feel they belong is important to us, we take pride in putting our people, as well as our clients, first and value and celebrate diversity within our teams. We encourage our people to have an impact on the broader community we serve through volunteering leave.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.



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