Team Leader

3 months ago

Sydney, Australia Bank of Queensland Full time

**About the Role**
Are you passionate about delivering exceptional customer service and nurturing a dynamic team? As the Team Leader for Customer and Partner Services (CPS), you will be at the forefront of providing premium service to BOQ Specialist clients.

You will oversee a team that handles client queries across all BOQ Specialist products, including residential and commercial lending, savings, and transactional products. Your role will involve recruitment, training, and development of your team, ensuring they deliver the best possible client outcomes. You will also work closely with the COO BOQ Finance and other key stakeholders to shape the strategic direction of the business.
**About you**

**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Perks**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ04029

  • Team Leader

    3 months ago

    Sydney, Australia Direct Traffic Pty Ltd Full time

    Direct Traffic has multiple Team Leader positions available to join our growing team. Head office is based in Minto, works will be carried out throughout the Sydney Metro area. You must have the following training qualifications: - General Construction Induction Card (white card) - Traffic Controller - Traffic Management Implementer (Implement Traffic...

  • Team Leader

    1 month ago

    Sydney, Australia Impel Management Full time

    Out client, a leading health insurance provider is seeking an experienced Sales Team Leader to join their inbound sales team in Parramatta. This dynamic role is ideal for a skilled leader with a passion for team development and a talent for driving sales.The Sales Team Leader will oversee a dedicated team of sales professionals, ensuring that exceptional...

  • Team Leader

    7 months ago

    Sydney, Australia Mega Recruitment Full time

    **Mega Recruitment** is thrilled to partner with a prestigious National Architectural & Interior Design practice nestled in the heart of Sydney's vibrant CBD. We're on the hunt for an exceptional Team Leader to spearhead projects, inspire teams, and create influential designs that shape environments and experiences. Join a team that redefines architectural...

  • Team Leader

    1 month ago

    Sydney, Australia Insight Resourcing Pty Ltd Full time

    Are you ready to be a part of a revolutionary movement towards sustainable energy? Global EnergyTech and Renewables powerhouse 1KOMMA5 is on the hunt for an enthusiastic Team Leader, to lead and coach the Call Centre team to success.  The business:Global EnergyTech powerhouse 1KOMMA5 have entered the Australian market with a bang and are on a mission to...

  • Team Leader

    6 months ago

    Sydney, Australia APS GROUP Full time

    Afternoon Shift - Ongoing work with View to Perm - Asap Start Warehouse Team Leader Our client, Australia's leading wholesale supplier of quality fasteners, bolts, nuts, all thread rod, screws, and anchors to the mining, construction, oil, and manufacturing industries are seeking Afternoon shift Team Leader for their Distribution Centre in Eastern...

  • Team Leader

    7 months ago

    Sydney, Australia Synaco Global Recruitment Full time

    TEAM LEADER POSITION AVAILABLE Do you have hands on labouring experience and looking for the next step in your career? Recognised as a world leader in manufacturing of mineral processing and water treatment equipment based in Milperra. On offer: - $38.34ph + negotiable depending on experience - 6am start time - Milperra location - ASAP start - Temp to...

  • Team Leader

    6 months ago

    Sydney, Australia Silver Search Full time

    **Close to public transport**: - **Boutique Day Surgery** Are you a passionate leader with a background in customer service? Do you have experience managing a team in a healthcare setting? If so, we have an exciting opportunity for you! We are seeking a Team Leader/Reception Manager for a busy day surgery. In this role, you will be responsible for...

  • Team Leader

    7 months ago

    Sydney, Australia GFG-Alliance Full time

    Join a three-shift steel distributor as a key member of the operations leadership team. As a driven team leader, you will be responsible for high volume, time sensitive picking, packing and loading of orders, driving efficiencies, and achieve collective and individual goals. Providing strong leadership, safety and operational management skills. You will be...

  • Team Leader

    6 months ago

    Sydney, Australia Inchcape Full time

    AutoNexus is the market leader in integrated, omni-channel automotive fulfilment solutions, offering bespoke services tailored to meet their customers' needs, delivered with an unwavering focus on quality, expertise and exceptional customer service. With sites across Australia and New Zealand, AutoNexus is the premium fulfilment partner of choice for...

  • Team Leader

    7 months ago

    Sydney, Australia Link Group Full time

    **Team Leader - Client Relationship** Are you ready to lead a dynamic team and shape the future of client relationships? We're seeking an experienced and motivated individual to join us as a Team Leader and manage and lead a team of Client Relationship Assistant Managers. In this role, you'll play a crucial part in ensuring an exceptional client experience,...

  • Team Leader

    6 months ago

    Sydney, Australia Synaco Global Recruitment Full time

    Recognised as a world leader in manufacturing of mineral processing and water treatment equipment based in Revesby. Our client is currently seeking a Team Lead to join their team. On offer: - $38-$52 + negotiable depending on experience - 6am start time - Revesby location - ASAP start - Temp to perm About the job: - Undertake supervision and leading hand...

  • Team Leader

    6 months ago

    Sydney, Australia EML Group Full time

    Team Leader EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to...

  • Team Leader

    6 months ago

    Sydney, Australia EML Group Full time

    Team Leader EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to...

  • Team Leader

    3 months ago

    Sydney, Australia EML Group Full time

    Team Leader EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to...

  • Team Leader

    2 weeks ago

    Sydney, Australia Techtronic Industries (TTI) Full time

    Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling...

  • Team Leader

    3 months ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Clinical Team Leader

    2 months ago

    Sydney, New South Wales, Australia Prospero Health & Social Care Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Team Leader to join our team at Prospero Health & Social Care. As a Clinical Team Leader, you will be responsible for providing clinical oversight to residents across our large nursing home in Forbes.Key ResponsibilitiesProvide daily clinical oversight of the facilityLead the clinical...

  • Team Leaders

    7 months ago

    Sydney, Australia HOBAN Recruitment Full time

    Work with a State Government Department in Kingswood as a Team Leader. Drive operational excellence and enjoy a 3-month assignment with potential extension. Earn $46.35/hour + super with OT possibility. **About the Role**: - Lead day-to-day operations of the specialised services team, ensuring efficiency and high-quality outcomes. - Allocate work, monitor...

  • Establishment Team Leader

    2 months ago

    Sydney, Australia Australian Government Department of Social Services Full time

    Health Grants Branch - Canberra - Sydney **Position Description**: As an APS6 Establishment Team Leader, you will lead and manage a team and provide a range of administrative duties and support to various stakeholders of the Health Grants Establishment Team. You will be a highly motivated Team Leader with a positive attitude and professional manner. Team...

  • Team Leader

    6 months ago

    Sydney, Australia Lack Group Traffic Pty Ltd Full time

    **About Lack Group**: Lack Group is a 100% Australian family owned and privately-operated company who provide Traffic Management services to the energy, utilities, maintenance, construction and infrastructure sectors across Australia. **We have an immediate need for Team Leaders who hold both TCR and IMP tickets for Major Projects, Utilities, Energy and...