Customer Service Officer

2 weeks ago


Gympie, Australia Brickworks Limited Full time

**Location**:
Gympie

Employment Type:
SA - Salaried

Department:
MASONRY QLD GYMPIE PLANT MANAGER

**Salary**:
Attractive Salary + Sign on Bonus + Great Benefits

Closing Date:
23/03/2023

**We’re seeking a confident Customer Service Officer to join our Austral Masonry® plant in Gympie, QLD.**
***
**Why join us?**
- We offer a sign on bonus of 1 weeks extra pay for eligible new employees.
- We are proud to support and be associated with the Children’s Cancer Institute (CCI).
- We are committed to building and maintaining an inclusive and diverse workplace environment.
- We are committed to supporting families and we have a company parental leave scheme.
- Eligible employees will have the opportunity to be a part of the Brickworks Employee Share Plan.
- We celebrate our employees success with a variety of awards, including Employee of the Year and Values Recognition Programs.
- We invest in our employees development by offering on-going education and training, along with career progression opportunities.
- We also offer a range of support programs via our EAP provider, available to all staff and their immediate family members.

**About the role**

Reporting to the Plant Manager, your main responsibility is to provide a high level of customer service to internal and external customers through efficient management of sales orders, product enquiries and the despatch of orders.

**Duties include but are not limited to**
- Provide a high level of customer service to both internal and external customers.
- Ensure that all customer enquiries are answered in a prompt, professional and courteous manner.
- Monitor all channels through which orders are placed and ensure that they are promptly processed.
- Maintain detailed and current knowledge of the company’s products and services.
- Provide customers with friendly professional advice on our companies products.
- Make sure to follow the pricing matrix and utilize the appropriate pricing authority codes, and always confirm pricing with customers or Sales Representatives prior to processing an order.
- Organise and maintain client order and stock control documentation in line with company procedures.
- Ensure all work areas, displays and office is maintained in a tidy, clean, and presentable manner.
- Provide back-up reception duties to visitors as required, including signing in and provide PPE.
- Provide administrative support where required - i.e. Data entry.

**Success Requirements**
- Excellent customer service skills.
- Computer literate and proficient in Microsoft office.
- Clear verbal and written communication skills.
- Strong listening skills. Able to be attentive to customer requests.
- Self-motivated, astute with solid numeracy skills.
- High accuracy and attention to detail.
- Ability to work well under pressure and multi-task.
- Excellent administration and organisational skills.
- Effective time management skills.

**Who we are**

Under the Brickworks Building Products umbrella are some of the world’s best-known building material brands. Our products include clay bricks and pavers, concrete masonry blocks, retaining wall systems, stone, cement, precast concrete panels, concrete and terracotta roof tiles, timber battens, terracotta façades and specialised building systems.

With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.

**How to Apply**
***
You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.



  • Gympie, Australia New Start Full time

    We are currently hiring an experienced **customer service assistant** to work in our Trade store located at our site in **Gympir QLD** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include but not...

  • Store Man

    6 days ago


    Gympie, Australia Men@Work Labour Hire Full time

    Local company seeking an experienced Store person who has excellent customer service. Job includes receiving & dispatching stock. Load & unload deliveries. Dealing with customers & assisting with their enquires. Forklift ticket experience is an advantage. Some on-the-job training will be provided. This position may lead to ongoing work for the right...


  • Gympie, Australia Telstra Full time

    Employment Type Casual Closing Date 8 Feb 2023 11:59pm Job Title Casual Customer Service and Sales Consultant GYMPIE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Gympie, Australia Telstra Full time

    Employment Type Permanent Closing Date 28 Aug 2023 11:59pm Job Title Part Time Customer Service & Sales Consultant GYMPIE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Gympie, Australia WS Audiology APAC Full time

    Busy, dynamic and fast paced environment - Purpose led customer care - Career development within a global organisation **Are you a superstar** who likes a challenge? How about a team player with a positive attitude and strong attention to detail? Would working in a GREAT work environment with NO nights interest you? If this sounds like you, great! Because...

  • Expressions of Interest

    Found in: Talent AU C2 - 2 weeks ago


    Gympie, Australia Gympie Regional Council Full time

    Role Overview Applicants would need to be available between the hours of 8.30am - 5.00pm Monday to Friday to meet the needs of the roster, days and hours of work will change weekly. There are no set weekly working hours for these positions, but there will be an opportunity for increased hours during peak periods and to cover periods of leave. What...

  • Officer Council Liaison

    Found in: Talent AU C2 - 2 weeks ago


    Gympie, Australia Gympie Regional Council Full time

    Role Overview Gympie Regional Council has a unique opportunity for the right individual to take on a newly created position of Officer Council Liaison, within the Office of the CEO. Reporting to the Coordinator Officer of the CEO, this position will be the primary liaison between Council, the CEO and Councillors facilitating requests for information...


  • Gympie, Australia Superior Home Health Services Full time

    **Admin/Scheduling role**: - **Fast paced and varied**: - **Handy location**: - **Excellent scheduling role**: - **School hours available** **Superior Home Health Services** is a full-offer, community care organisation _providing in home health care with a difference_. Covering most of the Moreton Bay Region, Bribie Island, North Brisbane, Sunshine...


  • Gympie, Australia Horgan and Petty Optometrists Full time

    **Join a well established and successful independent Optometry practice**: - **Be supported by a small motivated team**: - **Have fun with fashion**: - **Enjoy a diverse role with direct customer contact**: - **Benefit from in-house training to ensure your success** This is a fantastic opportunity for a motivated person to join a dedicated small team as...


  • Gympie, Australia Woolworths Full time

    **Store Services Assistant**: To partner with the store leadership team to maintain a safe and compliant store environment through the performance of specialised clerical and office tasks. **Woolworths, a job is never just a job.**: It’s the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of...


  • Gympie, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** **25 hours per week**: Monday to Friday - 11am to 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...

  • Senior Officer Development Standards

    Found in: Talent AU C2 - 1 day ago


    Gympie, Australia IPA Personnel Full time

    Position Summary IPA are looking for a Senior Officer - Development Standards. The successful candidate would promote the amenity and liveability of the Gympie Region through investigative processes that maximise compliance with planning related legislation. As a member of the Compliance team, this position ensures an efficient and effective service is...

  • Officer Development Assessment

    Found in: Talent AU C2 - 2 weeks ago


    Gympie, Australia Gympie Regional Council Full time

    Role Overview Protect and enhance the livability of our community by appropriately interpreting and implementing Council's Planning Scheme through the timely assessment and decision recommendations for development applications. What we are looking for Gympie Regional Council is seeking a qualified and experienced Town Planner for a full-time...


  • Gympie, Australia Gympie Regional Council Full time

    **Competitive annual salary commencing at $75,897 plus superannuation**: - **Great range of additional benefits, including health and wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO** **About the Region** **Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our...


  • Gympie, Australia Trio Group Full time

    _**Sales Representative - Construction & Transport Industry **_ We are looking for a motivated team player to join our team in this new Role, we are chasing a quick learner, has the ability to multi-task and has excellent attention to detail. Trio Automotive Group is the Contracted to Roadside Assistance & Machinery Companies within Australia Servicing...

  • Home Care Worker

    1 week ago


    Gympie, Australia KinCare Full time

    **Job Description**: We are looking for experienced and passionate care workers to join the KinCare family in the Gympie 4570! This is a wonderful opportunity to meet people and listen to their stories. You’ll be helping with personal care, social services such as organising outings and transportation and domestic assistance such as cooking, pet care,...


  • Gympie, Australia Trio Automotive Group Queensland Full time

    **Gympie RACQ Agency - Casual Sales Consultant** Trio Automotive Group Queensland Pty Ltd operates the local RACQ Agency in Gympie and is looking for a fun, vibrant personality to join our close knit team. No experience necessary as training is provided. This position would suit a school leaver or someone wanting to start their career in a unique Retail...


  • Gympie, Australia Trio Automotive Group Queensland Full time

    **Gympie RACQ Agency - Casual Sales Consultant** Trio Automotive Group Queensland Pty Ltd operates the local RACQ Agency in Gympie and is looking for a fun, vibrant personality to join our close knit team. No experience necessary as training is provided. This position would suit a school leaver or someone wanting to start their career in a unique Retail...

  • Home Care Worker

    7 days ago


    Gympie, Australia KinCare Full time

    **Job Description**: **We are looking for passionate care workers to join the KinCare family this Holiday period in the QLD, Gympie 4570 area! With KinCare you will be supporting the most vulnerable individuals in our communities to remain in their homes and stay close to their families.** - Loyalty bonus at 3, 6 and 12 months - T&Cs apply - Fully paid First...

  • Home Care Worker

    2 weeks ago


    Gympie, Australia KinCare Full time

    **Job Description**: - Loyalty bonus at 3, 6 and 12 months - T&Cs apply - Fully paid First Aid and CPR provided - Paid travel time and paid kilometres With KinCare you will focus on supporting elderly people to continue living in their own homes, while maintaining their independence and connection to the community. This includes both domestic assistance...