Officer Council Liaison

Role Overview

Gympie Regional Council has a unique opportunity for the right individual to take on a newly created position of Officer Council Liaison, within the Office of the CEO.

Reporting to the Coordinator Officer of the CEO, this position will be the primary liaison between Council, the CEO and Councillors facilitating requests for information from Councillors in accordance with the Acceptable Requests guidelines.

Working in such a confidential environment, your discretion will be of paramount importance in researching and preparing reports, briefing notes, correspondence and other documentation to help facilitate Councillor requests, and provide a high level of customer service to members of the public, government entities and Council employee.

Essential Knowledge & Skills:  

Highly developed customer service skills and demonstrated ability to be professional, diplomatic, assertive, discrete, courteous and maintain confidentiality. Highly developed interpersonal skills and proven written and oral communication skills with the ability to communicate and liaise confidently at all levels. Ability to work in a high pressured and confidential environment to tight deadlines. A high level of initiative and independence and the ability to establish own priorities and work with limited direction. Sound technology skills across the full suite of programs, and the ability to learn and adapt to new technology systems. Proven ability to work collaboratively within a team environment, while supporting productive relationships with people at all levels. Demonstrated ability to work with a high level of integrity. Queensland ‘C’ Class driver’s licence that is current and maintained.

Essential Requirements:

Highly developed customer service skills and demonstrated ability to be professional, diplomatic, assertive, discrete, courteous and maintain confidentiality. Highly developed interpersonal skills and proven written and oral communication skills with the ability to communicate and liaise confidently at all levels. Ability to work in a high pressured and confidential environment to tight deadlines. A high level of initiative and independence and the ability to establish own priorities and work with limited direction. Sound technology skills across the full suite of programs, and the ability to learn and adapt to new technology systems. Proven ability to work collaboratively within a team environment, while supporting productive relationships with people at all levels. Demonstrated ability to work with a high level of integrity.

Candidates who can demonstrate an understanding of the role of Local Government, including an understanding of the role of Councillors, the Mayor and Deputy Mayor, will be highly regarded.

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