Administration Services Officer, Imha

4 weeks ago

Melbourne, Australia Victoria Legal Aid Full time

Location: Melbourne | CBD

Job type: Full time / Ongoing

Organisation: Victoria Legal Aid

**Salary**: $55,089 - $74,919

Occupation: Administration/Secretarial

Reference: VG/ASO

Seeking two motivated Administration Services Officers to provide a broad range of administrative support to the Independent Mental Health Advocacy(IMHA).
- ** Full time and part time ongoing positions**:

- **Salary based on experience, range: $55,089 - $74,919 (pro rata) plus super**:

- **Attractive employee benefits including salary packaging**

**About the role**:
Our Independent Mental Health Advocacy (IMHA) team is a non-legal advocacy program that is staffed and led by professionals with mental health consumer experience and/or backgrounds in community development, consumer advocacy, mental health advocacy, community sector advocacy, social work, mental health service provision or other similar fields.
This role provides a broad range of administrative support, including triaging client enquiries, providing referrals and information about Victoria Legal Aid (VLA) services, data entry, file management, coordination of appointments, conferences and documentation, and reception services.

**About you**:

- Demonstrated ability to provide complex, client focused services in way that respects confidentiality.
- Excellent organisational skills and the ability to prioritise workloads, meet timelines and manage pressure.
- Sound interpersonal skills and ability to work sensitively with our clients, including people who are socially and economically disadvantaged, people with a disability or mental illness, children, the elderly and people from culturally and linguistically diverse backgrounds.
- Strong problem solving and decision-making skills, and ability to work collaboratively in a team environment.
- Experience in providing administrative support ideally within a legal or social services environment.

**About Victoria Legal Aid**:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**Employee benefits**:

- Family friendly, flexible hybrid work from home & office model
- Training and professional development opportunities
- Supportive team environment in modern offices
- Salary packaging which allows up to $15,900 of your salary each year to be tax free

**How to apply**:
For further information review the attached position description or contact Helen MAKREGIORGOS, Program Manager on (03) 9093 3701.

**Applications close by 11.59pm on Wednesday 9 August 2023**

**Other relevant information**:
VLA is committed to putting the safety and wellbeing of children first.

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