Medical Secretary

4 weeks ago

East Melbourne, Australia Obstetrics and Gynaecology Practice Full time

**Medical Secretary for Busy Obstetrics and Gynaecology Practice**

Join our thriving Obstetrics and Gynaecology practice in East Melbourne as a full-time medical secretary. As a patient-focused practice, we are looking for someone with exceptional organisational skills, a positive and friendly demeanour, and the ability to multitask in a fast-paced environment.

**About the role**:

- 5 days a week (Monday - Friday)
- Part of a team of four other secretaries and a practice manager
- Provide primary care for one specialist doctor but also provide cover

**Responsibilities**:

- Schedule and manage appointments with the latest medical software (Genie, Eclipse)
- Answer and triage phone calls, take messages and respond to inquiries
- Greet and check in patients in a professional and friendly manner
- Manage medical records and ensure they are up to date and accurate
- Process and handle Medicare and private health insurance claims
- Support the day-to-day needs of the doctor as required
- Handle billing and banking procedures
- Perform general administrative duties as required

**Requirements**:

- Proven experience as a medical secretary or in a similar administrative role - If you don't have prior experience, we are willing to provide training if you meet other requirements.
- Excellent organisational and multitasking skills to manage a busy schedule and ensure smooth running of daily operations.
- Strong computer literacy with the ability to learn and use medical software (Genie, Eclipse) and other office productivity tools.
- Exceptional communication and interpersonal skills with the ability to communicate effectively and empathetically with patients, colleagues and external stakeholders.
- Attention to detail and accuracy to maintain precise and up-to-date medical records and manage billing procedures.
- A patient-focused approach with the ability to demonstrate compassion and empathy towards patients and their families.
- Knowledge of medical terminology and procedures is an advantage, but not essential.

**What we offer**:

- Competitive salary ($30 - 35)
- A supportive and dynamic team environment
- Opportunities for career growth and development
- On-the-job training and support
- A chance to make a real difference to patients' lives

**Job Type**: Permanent

**Salary**: $30.00 - $35.00 per hour

Schedule:

- Day shift
- No weekends

Ability to commute/relocate:

- East Melbourne, Vic 3002: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you fully vaccinated against COVID-19 (minimum 3 vaccinations)?

Work Authorisation:

- Australia (required)

Work Location: In person

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