Unit Manager

7 months ago


Perth, Australia Compass Group Australia Full time

**Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.**

Are you ready for a change and wanting to move into the world of aviation? We are currently seeking a **Full Time Lounge Manager** to lead our team and ensure the delivery of 5-star service to our Lounge members in Perth. In this role you will be responsible for executing the daily activities of the Premier Airport Lounge including; operational, financial, administrative and people management responsibilities.

You will be an exceptionally strong leader with well-rounded hospitality experience that will enable you to lead your team through effective coaching, development and performance management to ensure ongoing business enhancement that maximises the experience for the business and leisure travellers and also delivers outstanding customer service.

**Key Duties**:

- Provide leadership and management to support the client
- Oversee the day-to-day operation of services in an airport lounge environment
- Monitor and ensure food quality, service standards & initiatives, food & workplace safety, management systems, processes & procedures are implemented, measured and maintained to the highest standards.
- Cost control financial reporting
- Contribute to the development and implementation of strategic plans to achieve ongoing improvements
- Liaise with the client located on site regularly to ensure we are providing the best service at the highest standard
- Hands-on role at operational level to ensure smooth running of the lounge
- Develop and exercise relevant legislative knowledge required for business compliance

**The Person**:

- Strong commercial acumen gained from within the relevant sector
- Previous managerial experience in the industry, with a passion for hospitality is essential
- Excellent communication and personal skills well suited to building business relationships with existing clients at a senior executive level.
- Strong and decisive leadership skills with ability to build effective and engaged teams
- Strong financial and analytical skills in interpreting budgets and forecasting to ensure a sustainable & profitable business.
- The ability to work collaboratively with senior sector and functional stakeholders.
- Confident in presenting solutions and continuous improvement initiatives to client representatives.
- Ability to work independently with general direction from leadership
- As part of our occupational requirement of this role the successful applicant will be required to complete an ASIC clearance (airport security)._

**The Benefits**

We place great importance on being an employer of choice and offer excellent career opportunities including
- internal transfers; ongoing training and development
- a competitive salary
- recognition programs including awards
- long service and team event days
- site-based benefits; and company discounts



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