Product Engineering Manager

2 weeks ago

Sydney, Australia Rest Full time

**Company Description**
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

The Product Engineering Manager will oversee and lead software development engineers responsible for developing, maintaining, and optimising Rest’s mobile app, web portals and all customer facing digital capabilities, ensuring API development standards are followed along with security and compliance policies. The Product Engineering Manager plays a crucial role in providing guidance and technical leadership to the development of API and frontend functions in the product teams.

**Key Accountabilities/Responsibilities**
- Ensure all changes to APIs are developed following the API platform team standards, this includes branching strategy, and right controls and checks in CI/CD pipelines that enforce and verify compliance with how APIs should be built, tested, deployed and operated.
- Implement security best practices in the SDLC of API to protect sensitive data and transactions. Ensure compliance with regulatory standards as well as standards set by platform teams including managing APIs access and authentication.
- Oversee the release process for product API in every stage. Have contingency plans in place to address potential deployment failures or disruptions. Drive culture of zero-downtime deployments.
- Enforce coding standards, testing practices, and documentation guidelines to ensure front end components and API are robust, well-tested, and well-documented to minimise the risk of bugs and vulnerabilities.
- Collaborate closely with solution architects, product owners and engineers to define scalable, reliable, and efficient API that meet product needs, while also assessing potential security and performance risks.
- Oversee the entire SDLC of APIs and frontend components, including versioning, deprecation, and sunsetting of relevant APIs as well as secure practices for frontend code.
- Manage a team of engineers, providing guidance, mentorship and goals and performance review. Foster professional growth of team members through career development, training and skill-building opportunities.
- Drive initiatives to introduce observability and monitoring best practices. Monitor and optimise product APIs performance, stability, and reliability to handle increased traffic and usage, proactively addressing bottlenecks and issues
- Identify, assess, and prioritise risks associated with API development, deployment, and maintenance, and develop proactive strategies and controls to mitigate these risks aiming at minimising end product exposure.
- Stay up to date with industry trends, new technologies, and best practices to continuously improve product APIs and drive innovation. Foster a culture of continuous improvement within the team, encouraging learning and skill development

**Qualifications**
- Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
- Cloud-specific certifications are highly valuable (AWS Solution Architect, Develop, SysOps, etc.).

Required experience, understanding or credentials **including**:

- 5+ years of technical people leadership, coaching, goal setting, making sound decisions and delivering outcomes on technical projects
- In-depth understanding of API design principles, RESTful architecture, and API development technologies
- Experience with API gateway and management tools (AWS API Gateway, Kong, etc.)
- Proficiency in API security best practices, authentication mechanisms (OAuth, JWT) and compliance standards relevant to financial services industry.
- Understanding of DevOps practices and CI/CD pipelines.
- Proven experience implementing security controls in all stages of the Software Development Cycle.
- Experience with serverless architectures and the deployment of serverless APIs using AWS CDK.
- Experience with AWS services commonly used for API development (CloudFront, API Gateway, Lambda, Dynamo, SQS/SNS, EC2, ELB, etc.)
- Experience with observability platforms and solutions like AWS X-Ray, Datadog, Splunk, or ELK Stack. Understanding of best practices for creating custom metrics and dashboards to gain insights into platform performance and stability.
- Experience leading engine

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