Australia - Exports/imports Service Coordinator

2 weeks ago

Port Kembla, Australia ISS Group Holdings Limited Full time

Who we are:
At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Sound like the place for you?

**Reporting to the Regional Operations Centre, the Export/Import Service Coordinator is responsible for**:

- Identifying local and overseas business opportunities for Australasia
- Prepare quotes and pricing to potential customers.
- Determining products and services to be provided and negotiating conditions of trade
- Plan, organise and coordinate shipping operations
- Arranging the Imports/Exports for our customers.
- Preparing export & import documentation and invoices to assist cargo movement
- Timely lodgment of manifests as per regulatory and process requirements
- Handling customer service enquiries in a professional manner
- Generating accurate documentation with mínimal errors in compliance with Inchcape and statutory legislation.
- Receiving and generating Bills of Lading based on information presented by the customer
- Ensuring the timely and accurate handling of vessel balancing processes to enable appropriate document management and release
- Checking customer payments are reconciled correctly
- Generating and distributing DOs, tax invoices, import manifests and other appropriate documentation as per regulatory and liner requirements
- Ensuring appropriate attention to detail and handling of all documentation, ensuring the correct release process is followed
- Ensuring appropriate invoices are generated and provided to customers
- Identifying regulatory and statutory requirements affecting the importing, exporting and distribution.
- Promoting e-commerce within the market

**Selection criteria**:

- Tertiary qualifications in a related field
- At least 2 years’ experience in the shipping or cargo industry
- Demonstrated knowledge of shipping import/export documentations
- Fluent in English - both written and spoken
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy
- Knowledge of IMO Hazardous

**Benefits**:

- Opportunity to work for a global leader
- Flexible working arrangements
- Career growth & Opportunities
- Supportive team culture
- Attractive remuneration on offer
- Birthday leave
- Staff benefits and many more

This role requires some work outside of normal hours, including late nights, weekends, or public holidays

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
- Global Perspective_ - we connect the world and see the bigger picture.
- The Power of People_ _-_ we rely on the strength of local agent knowledge and relationships.
- Progress_ _- we adopt new thinking and push for positive change in our industry.

Plus, much more

Inchcape Shipping Services is looking for people who are willing to think about the future...and think big. We're looking for people who are ready to take on the most significant challenges of their careers.
- #ISSthebiggerpicture_
- Inchcape Shipping Services is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity._

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