Travel & Expense Solution Officer

2 months ago

Sydney, Australia Charterhouse Full time

**Travel & Expense Customer Solutions Office**:

- ** University - Perm - 6 months probation**
- ** $76k** +** 17% Super**
- ** CBD | WFH**
- ** System used: Concur**

**The position will provide a high level of customer service, problem resolution and advice in response to SAP Concur Travel and Expense related queries from the University and will be reporting to the Accounts Payable Manager.**

**Key Accountabilities**
- Respond to customer travel, expense and corporate card enquiries, payments processing/ following, requests and processing tasks lodged through multiple channels such as Concur.
- Resolve transactions, using both knowledge base articles and other reference materials, where applicable.
- Use the support platform to raise tickets and/or raise customer enquiries for assistance/resolution ensuring the customer query is resolved.
- Identify, nominate and participate in any improvement opportunities across products, services, technology and systems and reporting within travel and expense

**Essential requirements**
- Strong customer service skills and product-specific knowledge to resolve travel & expense related enquiries from customers across the university
- Demonstrated high-level interpersonal skills and expertise, with the ability to convey information and empathy to customers and staff at all levels of the organisation
- Ability to prioritise workload, work independently and be part of a team
- Proven ability to share knowledge and finance expertise within a team environment, with the objective of ensuring the continual improvement of customer service delivery
- Highly developed problem-solving skills, including ‘thinking outside the box’ and the ability to exercise good judgement
- Demonstrated high-level computer literacy skills and knowledge, with specific proficiency in Concur, SAP and Microsoft Office package.

**How to Apply

  • Travel & Expense Solution Officer

    1 week ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Travel & Expense Customer Solutions Office: University Perm 6 months probation- $76k + 17% Super- CBD | WFH- System used: ConcurThe position will provide a high level of customer service, problem resolution and advice in response to SAP Concur Travel and Expense related queries from the University and will be reporting to the Accounts Payable Manager.Key...

  • Travel & Expense Customer Solution Officer

    2 months ago

    Sydney, Australia Charterhouse Full time

    Travel & Expense Customer Solutions Office - **University**: - **$40 per hour + Super**: - **CBD** **The **position will **provide** **a high level** **of** customer** servi**c**e, problem resolution and advice in response to **SAP Concur **Travel and Expense related queries from UTS **staff.*** **Key accountabilities**: Respond to customer travel,...

  • Travel & Expense Customer Solution Officer

    1 week ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Travel & Expense Customer Solutions Office- University:- $40 per hour + Super:CBDThe position will provide a high level of customer service, problem resolution and advice in response to SAP Concur Travel and Expense related queries from UTS staff.***Key accountabilities:Respond to customer travel, expense and corporate card enquiries, questions, requests and...

  • Travel and Expense Solution Lead

    3 weeks ago

    Sydney, Australia NSW Government -Department of Communities and Justice Full time

    **Travel & Expense Solution Lead** - **Temporary Full-Time up to **3 October 2024**: - **Location: Flexible working arrangements (Based in **Parramatta or Orange**)**: - **Clerk Grade 11/12, Salary ($139,787 ? $161,663), plus employer s contribution to superannuation and annual leave loading** **Your role** The Department of Communities and Justice (DCJ)...

  • Head of Business Partnering, Amp Bank

    2 months ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Head of Business Partnering, Bank role is to lead the Bank Finance team (direct and virtual) to manage the P&L and Balance sheet, provide analysis and insights on key financial KPIs, help drive performance of AMP Bank and oversee financial control, statutory and regulatory reporting for the Bank. The role engages closely with the...

  • Amp Bank Customer Service Consultant Expression of

    2 months ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** AMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians. Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of “helping people own...

  • Head of Business Partnering, Amp Bank

    1 week ago

    Sydney, New South Wales, Australia AMP Limited Full time

    The opportunityThe Head of Business Partnering, Bank role is to lead the Bank Finance team (direct and virtual) to manage the P&L and Balance sheet, provide analysis and insights on key financial KPIs, help drive performance of AMP Bank and oversee financial control, statutory and regulatory reporting for the Bank.The role engages closely with the Bank...

  • Amp Bank Customer Service Consultant Expression of

    1 week ago

    Sydney, New South Wales, Australia AMP Limited Full time

    The opportunityAMP Bank is a leading branchless digital bank which offers home lending and a full suite of everyday banking products to Australians.Our Customer Service Consultants are an integral part of the AMP Bank team and we are looking for individuals who are passionate about delivering on the AMP purpose of "helping people own tomorrow"Opportunities...

  • Travel and Expense Officer

    5 days ago

    Sydney, Australia Beaumont People Full time

    Full-time permanent position - $76,936 - $88,015 + 17% Super - Hybrid - work 2 days from home **Are you a travel consultant with SAP Concur experience looking for a travel related role with a slight twist? This role could be for you!** - **Full-time permanent position**: - **$76,936 - $88,015 + 17% Super**: - **Hybrid - work 2 days from homeAbout...

  • Travel and Expense Officer

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Full-time permanent position- $76,936 - $88, % Super Hybrid work 2 days from homeAre you a travel consultant with SAP Concur experience looking for a travel related role with a slight twist? This role could be for you- Full-time permanent position:- $76,936 - $88, % Super:Hybrid work 2 days from homeAbout UTSAbout UTSWe are excited to partner with UTS and...

  • Hardship Officer

    1 week ago

    Sydney, Australia AMP Full time

    Hardship Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Hardship Officer

    1 week ago

    Sydney, New South Wales, Australia AMP Full time

    Hardship OfficerIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Hardship Officer

    6 hours ago

    Sydney, New South Wales, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Hardship Officer

    1 week ago

    Sydney, Australia AMP Full time

    Hardship Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Hardship Officer

    1 week ago

    Sydney, New South Wales, Australia AMP Full time

    Hardship OfficerIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Head of Retirement Solutions

    4 weeks ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Head of Retirement Solutions

    2 days ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Retirement Specialist

    4 weeks ago

    Sydney, Australia AMP Full time

    Retirement Specialist If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Expense Support Officer

    1 week ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    CBD Location, Hybrid WFH Flex options Salary + Super, Travel Discounts, Wellness benefits Supportive & fun team environmentAbout CTMAbout the RoleSkills and Experience Experience with Concur Expense Experience with dealing directly with clients. Experience in travel industry either finance or operations is desirable but not an essential Intermediate...

  • Head of Retirement Solutions

    1 week ago

    Sydney, New South Wales, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...