Global Npd

2 weeks ago

Sydney, Australia Careers at Eucalyptus Full time

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard - and we're gonna need all the help we can get

**About Eucalyptus**

**Eucalyptus** (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 4 brands (Juniper, Pilot, Kin & Software) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We've raised over AUD$150M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We're looking to continue building our team of executional weapons who are passionate about healthcare, aren't afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

**About the role**

As the Global NPD & Innovation Lead, reporting to the Head of Business & Product Development (Cade). You will be responsible for:
**_ Building the physical product innovation strategy across the EUC portfolio_**
- Creating and setting the vision for market-leading healthcare products, and building the short-term and long-term pipeline for all brands across a range of product categories; including but not limited to OTC Medicines, Complimentary Medicines, Food & Nutritionals, Medical Devices, Personal Care, Cosmetics, Hair Care + more, across multiple international markets.
- Leverage data across market, category & customer trends to inform guidance of localised recommendations on how our brand build & maintain a defensive UVPs/moats across global markets over time.
- Be able to build, adapt and adjust brand architectures based on an evolving omni-channel strategy.
- Oversee and lead the development cycles to ensure efficient throughput of products and sufficient product innovation pipelines to meet retailer range reviews and ongoing patient demands across various distribution channels and markets.
- Lead the commercialisation of a localised product portfolio strategy dependent on the market, category and brand growth strategy of Eucalyptus.

**_Customer Centric & Data Driven Innovator_**
- Incubate access and build the infrastructure to analyse internal & external data/insights to ensure our products are customer-centric, serve a purpose and meet a need state.
- Develop an understanding of the white space opportunities through gap analysis across the portfolio to provide justified and detailed business cases for what should (and should not) be a part of our current & future product + service offerings.
- Instigate and action an always on justified rationalisation strategy to maximise the productivity of the products and brands within the portfolio.
- Engaging and strategising our R&D strategy through building relationships with clinical researchers and CMOs to build innovation-to-commercialisation relationships that align with the broader company and brand vision/strategy.

**Commerciality & Structured Planner**
- Set and optimise the internal (and external where necessary) standards for clinical representation, sustainability objectives, and ethical parameters through engagement with the relevant cross-functional teams and external stakeholders.
- Understand clearly what best practice development process entails and make proactive recommendations on improvements related to both the NPD & EPD process globally.
- Strategically engage and manage supplier relations to ensure we are delivering efficacious, high quality, innovative products in line with timeline deliverables & commercial parameters.
- Lead and coordinate the formulation, compliance, quality and regulatory aspects of the product development process.
- Oversee supplier negotiations, benchmarking and defining contractual commercials terms of supply with partners alongside the internal procurement team.
- Take a leadership role in EUC's omni-channel strategy by understanding the implications product development has on the Brand and Consumer Healthcare P/L.
- Attending external events, such as medical, health tech, food & nutrition, and raw material supplier conferences to stay ahead of the curve, and formulate innovative product line and product range expansion ideas.

**_Empathetic & Tenacious Team Member + Leader_**
- Manage the global "NPD" team to ensure we are achieving the

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