Operations Manager

5 days ago


Adelaide Region SA, Australia IHG Full time

**About us**
At Hotel Indigo, we welcome all guests into our neighborhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so everyone one of them can create new stories of their own.

Set in the food mecca that is** **Adelaide Markets,** **this is a hotel for locals and visitors alike. The first Hotel Indigo to be launched in Australia, Hotel Indigo Adelaide Markets comprises 145 guest rooms, a lively restaurant-** **Market & Meander, and the iconic rooftop bar-** **Merrymaker with panoramic views of Adelaide, we are setting the trend for local dining and cosmic cocktails

**Your day to day**
As Operations Manager, you will lead the day to day operations of the hotel and are responsible for the effective running of the Hotel Services across the Rooms Division and Food & Beverage and Culinary operations to ensure the achievement of established Hotel Indigo quality, guest and colleague standards along with departmental revenue and profit goals.

You will form strategic external alliances and partners to support the Hotel’s positioning and actively promotes the Hotel and brand through community and professional involvement.

This is a critical position requiring proven capability in creating a positive and productive work environment. Your strength will be your ability to build, motivate, and lead an effective team that delivers results and is highly engaged.

This role will act as 2IC to the General Manager and will act as the hotel leader in the absence of the General Manager.

**What we need from you**
- Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration
- Minimum four years of guest service/hotel experience in a senior leadership capacity across Rooms or Food & Beverage, including experience reporting directly to a General Manager.
- Great communication skills (written and verbal), passion for delivering results, and developing people and self
- Ability to manage complex relationships and key stakeholders
- Excellent project management skills to partner with the General Manager
- Comprehension of Hotel systems and revenue management principles.
- Certifications - South Australian Responsible Persons Badge, First Aid Certification and Responsible Service of Alcohol Certificate
- Unrestricted working rights for Australia

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay fo even further

**Follow us on Instagram and Facebook

**Follow us on Linkedin
- **You must have full working rights in Australia**_

Job Reference: EMEAA36619


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