Eligibility Administrative Assistant

5 months ago


Melbourne, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

**Responsibilities**:
We are looking for an Eligibility Assistant to join our team on a 12 month contract. As an Eligibility Assistant you will provide efficient administrative support to our Eligibility Team. Our Eligibility Team is responsible for initial liability determinations for newly lodged Work Cover claims.

This role may interest you if you are studying and/or qualified in Insurance, Administration, Business, Allied Heath, Psychology, Law, Social Work (or similar disciplines). We offer learning and career pathways, and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.

You will add value to Gallagher Bassett across the following:

- Gather information as required based on the direction of the Eligibility Officers and Eligibility Entitlement Specialist
- Arrange Independent Medical Assessments and Investigations and complete all documentation required
- Contact workers and employers as directed around gathering of information
- Complete letters and communication to workers and employers at the direction of the Eligibility Officers and Specialists

Qualifications:
We’re interested in hearing from people who possess:

- Previous experience working in Administration
- A passion to service customers
- High attention to detail
- Time management and organisational skills
- Great communications skills
- PC literacy and Microsoft Office experience

If you live our values and demonstrate the people capabilities, we can offer you the following:

- Attractive remuneration packaging & flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development
- Service and performance recognition awards; and employee assistance program for yourself and immediate family members

To apply


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