Office Host

4 months ago

Sydney, Australia Arup Full time

Do you want to make a positive impact on the world? Sustainable development is at the heart of everything we do.
- At Arup, you’ll do more than work — you’ll shape a better world._

**About this role**
Do you have the desire to work in a fast paced and busy environment? As an **Office Host** you will support and collaborate with the Staff Services Coordinator to enthusiastically and cohesively deliver a range of front of house and office services to staff and visitors. These services play a pivotal role in setting the tone for all those who visit and work in the office. This role sits within our **Sydney **Office Services team where you will have the opportunity to create high level, strategic relationships in the Sydney office and across the Arup Australasian region.

**What will I do?**
- Welcome clients and other visitors, determining their needs and ensuring these are met in an efficient and friendly manner, in accordance with Arup's brand;
- Deliver a range of business lounge services, including liquid refreshments, provision of reading material, assistance connecting to the guest wi-fi and charging stations, guidance to the toilets, holding of coats / umbrellas and local transport information;
- Process requests for catering orders and gifts on demand (ie flowers) from order placement to room setup/delivery, actively monitoring order progress and updating staff as appropriate;
- Monitor meeting room calendars and ensure that key rooms are reset and maintained to established standards, calling on assistance as required;
- Maintain up to date knowledge of gallery exhibitions, confidently talking to clients and other visitors about the content and purpose of this space

**What will I bring?**
- Excellent written and verbal communication skills.
- Client / customer service experience / experience operating a busy office or front of house area.
- Efficient organiser, e.g., project documentation, design calcs, arrangements for tasks and events.
- Balances demands, copes well with interruptions and disturbances, and switches between tasks effectively.
- Involves all members of the team in delivering the objective, professionals, and support staff.

**Our firm**
Dedicated to sustainable development, Arup is a collective of designers, advisors and experts working globally. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.
We create spaces where everyone feels safe, seen and included and able to perform at their best. We take an approach to flexible working that supports the diversity and well-being of our members.

**Are you ready to shape a better world?**

Arup does not accept unsolicited resumes from recruiters or employment agencies.

LI-MM3

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