Library Trainer

4 weeks ago

Sydney, Australia Civica UK Ltd Full time

**Changing communities for the better starts with you**

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So, are you ready to become part of our vision in building a better world though smart software and cloud services?

**What does it take to become a Civican?**

We are currently seeking an innovative Library Trainer to join our Libraries and Education team and will be involved in delivery of training and professional services to our customers throughout Australia and New Zealand

**We welcome your unique talents**

**Your skills and experience**
- Prior knowledge of the Library industry, practices and Library Management software systems
- Strong background in Learning and Development, Software Training and document preparation
- Prior experience using e-learning tools and the creation of eLearning content
- Strong people engagement skills and ability to communicate confidently and effectively
- Highly motivated with a commitment to self-improvements and customer satisfaction
- Outstanding time management, prioritising, multi tasking and organisation skillsHolds a current certificate IV Training & Assessment Flexibility to travel interstate and overseas as required.
- Holds a current certificate IV Training & Assessment
- Flexibility to travel interstate and overseas as required.

**A day in the life**

Delivery and evaluation of learning services programs and will have demonstrate excellent customer service.

Work closely with Libraries team, Project Manager, Account Manager and Product Team Leader to promote further use of our products in the customer base

Help with defining and the setup of content storyboards and creation of eLearning training videos, assessments and applied training evaluations

Meet and exceed key performance targets and objectives including but not limited to utilisation

**Why you’ll love working with us**

We know that when our people are happy they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon

So here at Civica, we look after you. Here’s what you can expect:
**Career opportunities** - we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

**Flexible work** - we have the technology and tools to support you to work from that tropical paradise you’ve dreamed ofor even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues

**We’re all different** - and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

**Focus on learning**- there are heaps of opportunities to enable you to grow and be your best.

**Giving culture** - we encourage you to “give back” with benefits such as our Donate a Day leave where you can volunteer for a charity of your choice

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there
- We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._

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