Receptionist

6 months ago

North Sydney, Australia Vocus Full time

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

The Role
Vocus is a leading telecommunications company dedicated to providing exceptional services to our clients. We are currently seeking a dynamic and experienced Receptionist & Office Administrator to join our team.
As the Receptionist & Office Administrator, you will play a crucial role in providing outstanding customer service and efficient administration support to internal and external stakeholders. Your responsibilities will span reception, office event planning, access control, building management, and participation in national business improvement initiatives.

**Key Responsibilities**:

- Be the first point of contact for employees, vendors, visitors, and more.
- Assist in planning and organizing office events, including catering arrangements.
- Issue purchase orders, manage goods receipts using Pronto software.
- Handle access control and security, issuing access cards, and conducting monthly audits.
- Coordinate meeting room bookings and arrange courier and mail services.
- Manage incoming calls and redirect to the correct areas within the business.
- Maintain stock levels for stationery and kitchen supplies.
- Facilitate repairs and maintenance tasks, providing timely updates.
- Collaborate with cleaning staff to ensure high-quality cleaning standards.
- Assist in managing Fire Warden/First Aid training and maintenance.
- Maintain a positive relationship with site Building Managers.
- Support the National Property Manager and Office Manager in national business improvement initiatives.

About You
If you're a highly organised and customer-focused professional seeking a fulfilling position in a dynamic environment, this role is tailor made for you. You excel at building relationships and thrive on fostering positive and collaborative connections. If you are driven, passionate, organised and tenacious, then this role could be your perfect fit. Key attributes we value include:
**Key Qualifications and Attributes**:

- Prioritize tasks based on importance.
- Excellent communication with C-Suite stakeholders.
- 3+ years in a Reception/admin or similar role.
- 2+ years’ experience with Microsoft Office (Outlook, Word, Excel).
- Professional presentation and interpersonal skills.
- Punctuality, reliability, and excellent time management.
- Good written and verbal communication skills.
- Computer literacy.
- Strong common-sense approach and problem-solving skills.
- Possess outstanding phone manner.
- Ability to work well in a team and autonomously.
- Ability to consistently maintain a positive outlook and high work ethic.
- Confidentiality, tact and discretion when dealing with people.

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job - it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, v

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