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Receptionist
2 months ago
{"Job Title": "Receptionist", "Job Summary": "We are seeking a professional and organized Receptionist to provide exceptional customer service and ensure smooth daily operations at our Geelong office.", "Key Responsibilities": [{"title": "Front Desk Management", "items": [{"text": "Greet and assist visitors, clients, and employees with a warm and professional demeanor."}, {"text": "Answer and direct phone calls to appropriate departments or individuals."}, {"text": "Manage appointment scheduling and coordinate meeting room bookings."}]}, {"title": "Administrative Support", "items": [{"text": "Perform general administrative duties, including filing, data entry, and document preparation."}, {"text": "Handle incoming and outgoing mail, packages, and deliveries."}, {"text": "Maintain office supplies and place orders as needed."}]}, {"title": "Customer Service", "items": [{"text": "Address and resolve inquiries, concerns, or complaints promptly and professionally."}, {"text": "Provide information about Barwon Water services, policies, and procedures."}]}, {"title": "Operational Efficiency", "items": [{"text": "Ensure the reception area is tidy, organized, and welcoming."}, {"text": "Assist with maintaining office equipment and reporting any issues to the facilities team."}]}], "Qualifications": [{"title": "Experience", "items": [{"text": "Previous experience in a receptionist or customer service role will be highly regarded"}]}, {"title": "Skills", "items": [{"text": "Verbal and written communication skills."}, {"text": "Organisational and multitasking abilities."}, {"text": "Proficiency in Microsoft Office Suite (Word, Excel, Outlook)."}, {"text": "Familiarity with office equipment (phones, printers, copiers)."}]}, {"title": "Personal Attributes", "items": [{"text": "Friendly and approachable with a professional appearance."}, {"text": "Ability to handle confidential information with discretion."}, {"text": "Strong problem-solving skills and a proactive attitude."}]}]
