Casual Receptionist: Multidisciplinary Mental

4 weeks ago

Bella Vista, Australia The Talbot Centre Full time

Are you a psychology, dietetics or speech pathology student looking to establish yourself in a role related to your studies?

Do you want to gain practical experience in a team based practice, with a reputation for quality service?

Do you have a passion for assisting those experiencing health concerns?

We are a large, established and reputable multidisciplinary mental and allied health service located in Bella Vista, providing support and health services to children, adolescents and adults. Our service has been recognised for quality healthcare and excellent team culture across multiple different awards platforms, including being awarded 2022 Paediatric Practice Excellence at the Australian Allied Health Awards.

Due to extensive growth and expansion we have an opening for an enthusiastic, conscientious and reliable receptionist with excellent administrative skills to join our client relationship team.

This is an ideal opportunity for a psychology or allied health student looking for a role in a friendly and supportive work environment.

**Your key duties will include, but not be limited to**:

- Welcoming Clients
- Answering the phone
- Diary Management
- Conducting Intake Assessments
- Administrative support
- Accepting and processing payments and rebates
- Assisting in marketing and social media tasks
- Liaising with other health professionals
- Providing assistance to the clinicians and Director as required

There is no dictation typing involved in this role.

**To be successful in this position, you will need to show**:

- Articulate friendly customer service with a sound understanding of the importance of client confidentiality.
- Ability to take initiative and work independently as well as being an excellent team player.
- High level organisational and administrative skills, strong attention to detail and a high level of accuracy.
- The ability to prioritise, manage deadlines, multi-task, work quickly and cope well under pressure.
- A keen interest in improving service delivery performance.
- Excellent IT skills with proven proficiency using practice management software and a willingness to learn our systems.
- Dedicated and committed work attitude.
- Excellent interpersonal and communication skills (written and verbal) with the ability to maintain a calm, sensitive, pleasant and respectful manner with a diverse range of people.
- Availability Wednesday and Thursday evenings is essential; other shifts also available.

**Benefits and Culture**

We are a friendly, supportive and hard-working team. We value collaborative care, community engagement, authenticity, creativity, support and open communication. We are looking for someone who is passionate about healthcare and who is open to learning and growing in this role.

You will be working within our reception/administration team of 4 permanent staff members and will provide administrative assistance on evenings throughout the week.

We offer a fantastic working environment where your skills and initiative will be highly valued and rewarded.

If you are a fast learner with an excellent phone manner who meets the above criteria, we look forward to hearing from you.

**Job Type**: Casual

**Salary**: $61,017.70 - $131,963.83 per year

**Benefits**:

- Employee mentoring program
- Free food

Schedule:

- Afternoon shift
- Evening shift

Application Question(s):

- How many hours per week would you ideally want to work?
- Are you available to work Wednesday and Thursday between 4pm and 8.30pm?

Work Location: In person

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