Tourism Relief Manager

1 month ago

Phillip Island, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.The Relief Manager is responsible for providing operational support across our Holiday Parks.

This is a multi-site opportunity that will work across Victorian Holiday Parks. The Relief Manager is responsible for relieving our team leaders and team members in times of absence. With the support of the respective Park Manager, this role will work across Grounds & Maintenance, Guest Experience, Food & Beverage and Housekeeping including the day-to-day management of the park, asset enhancement, customer satisfaction, risk and legislative compliance.

**Key Accountabilities**

**With the Support of the Park Manager**:

- Ensure the Park is always providing quality services to residents in line with industry best practice and/or as directed by management.
- Ensure the Park is presented to a high standard by attending to cleaning, gardens and facilities maintenance/upkeep and Park building/kitchen cleanliness and compliance
- Manage staff, residents and visitors who attend the Park.
- Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained.
- Provide support to customers by ensuring their health and wellbeing is a key focus

**About You**
- Excellent administrative, financial controls and practices
- Ability to identify problem areas and to use initiative and effective communication skills to resolve these issues.
- Demonstrated capability and experience in the management of maintenance of buildings and grounds.
- Ability to respond well to emergency situation.
- Self-motivated and pro-active team player
- Confident and proficient at reasoning with people
- Ability to work without supervision and problem solve.
- Willing to obtain a current First Aid Certificate
- Wiling to obtain Fire and Emergency Evacuation Accreditation
- Current “C” class drivers license

**What’s next?**

**No agencies please.**

**Culture and Benefits

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