Guest Services/ Rover
2 weeks ago
**About the Role**
As a Rover you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter’s vehicle and vehicle details.
**What you’ll do**
- Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
- Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
- Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed
**What we’re looking for**
- **Applicants must have a full and valid driver’s licence**:
- This is a casual position that requires a minimum availability of 3-4 days per week
- A customer-focused, collaborative and adaptable approach to work each day
- Ability to follow procedures and adhere to company guidelines and standards
**Benefits and Perks**
- **Hourly pay** +**loadings +** **performance incentives**:
- **Wellbeing programme** incl. **life insurance** + **discounted health insurance** + **superannuation** options
- Access to **Perkbox** **- discounts and offers** with hundreds of retailers and big brands, including on **cinema tickets**, **fitness classes**, **shopping discounts** and much more
- Employee discounts on **car rental** across Avis Budget Group
- Employee Assistance Programme **(EAP)** provided by Converge - 24/7 support for your mental health and wellbeing
- **Full training provided** to help you achieve your goals & reach your potential
**Job Type**: Casual
**Salary**: From $30.10 per hour
Licence/Certification:
- Full Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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