Customer Service Representative

6 months ago


Reservoir, Australia Veritas Recruitment Pty Ltd Full time

**Work Type**:

- Permanent - Full Time**Work Mode**:

- On-site**Industry**:

- Call Centre & Customer Service**Location**:

- Reservoir - Victoria**Salary**:
$60,000.00 - $65,000.00 Yearly

**Reference**:

- BH-25785**The Company**
A leading Australian manufacturer and distributor. Their focus on quality, and a commitment to only hiring the best in the market, has resulted in a culture of high performance.

**The Role**
Reporting to the Team Leader, this role will see you providing exception Customer Service and assistance to an existing portfolio of clients. Your responsibilities include but are not limited to:

- Providing frontline communication and support to external customers
- Responding to customer’s queries in a positive and professional manner
- Data entry into ERP systems and updating spreadsheets.
- High quantity of data entry, invoicing and processing orders
- Processing warranties and claims
- Account management style relationships with clients

**Skills and Experience**
- Proven ability to maintain good working relationships
- Experience with Apparel21 or SAP highly regarded
- Excellent verbal and written communication skills
- Excellent data entry skills and attention to detail
- Computer literate - Microsoft Outlook, Microsoft Office (Excel, Word)
- Ability to work in the office 5 days a week

**Company Culture**
A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. An industry leader renowned for their innovation, creativity, and design
***

**Benefits**
- Competitive pay and benefits
- Supportive leadership team
- Training and development opportunities



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