Account Manager

4 weeks ago


Chatswood, Australia RELX Full time

At Reed Exhibitions (RX) we’re in the business of building businesses. But what you might not see, is the fun we have doing it. We run over 400 events in 22 countries across 43 industry sectors EVERY YEAR - from smaller B2B exhibitions and conferences to massive 70,000 attendee B2C _
- conventions (and_
- everything in between). Our team _
- is driven, authentic and passionate,_
- and we absolutely love what we do. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers._
- RX is passionate_
- about making a positive impact on society _
- and is fully_
- committed _
- to creating an_
- inclusive work _
- environment for all_
- our people._

About the Role:
We have a unique opportunity for an Account Manager to manage and build relationships with our existing portfolio of professional brands across Retail and eCommerce at Reed Exhibitions (RX). Reporting directly into the Sales Director, this is a permanent full-time role based in Chatswood, Sydney with flexibility to work from home and the office.

As an RX Account Manager, you’ll manage your portfolio of existing and prospective customers to deliver against your individual revenue targets across each of your events. You’ll work collaboratively with your customers to identify strategic priorities and design solutions across our physical, digital and sponsorship opportunities.

Whilst we celebrate individual star performers, being a team player and contributing to the success and culture of the sales team is just as important for us.

About the portfolio:
Online Retailer Conference & Expo is the #1 meeting destination for the eCommerce industry to access the relevant strategic insights, solutions, technologies and connections that make a positive difference to your business - no matter what stage of online retail you are in.

It brings together a diverse mix of attendees across digital, retail, technology, marketing, and eCommerce across a variety of industries: Fashion and Apparel, Personal and Recreational Goods, B2B Services, Toys, Electronics, Games, Daily Deals and Marketplaces, Homewares and Appliances, Media, IT, Finance and Services, Groceries and Liquor, Department and Variety Stores.

For more info about Online Retail Expo, please visit below links:
You’ll be responsible for:
- Use your people skills to develop lasting relationships with key brands by understanding and responding to their needs.- Create, implement and monitor Account Development Plans for top tier clients, ensuring a deep understanding of their business needs, budgets, stakeholders/decision makers, goals/objectives, buying cycles etc.- To meet and/or exceed annual key objectives as prescribed by the company strategy.- Work with the Sales Director to develop sales plans/strategies/milestones for your portfolio.- Strengthen relationships with Rebooker Accounts and establish relationships with Strategic Account decision makers through regular contact, conducting face to face visits/presentations and deep/rich phone conversations.- Have a ‘win back’ approach to reactivate Lapsed accounts through sales best practice to identify objectives, expectations, competitor attendance and the value proposition of the show.- Identify and convert new customer opportunities through referrals, competitive events and alternative marketing platform.- Maintain and grow existing clients through optimised quality of service, business growth and customer satisfaction.

What’s in this role for you?- Competitive base salary, plus highly achievable monthly and quarterly bonuses, plus an accelerating commission plan and superannuation - which all adds up to lucrative earning potential.- Our customers come from all walks of life and so do we - you’ll be a part of a diverse, supportive, team in an organization that invests in its people and its culture.- Flexible working meaning you can work from home as well as in the office.- An opportunity to progress a sales career in a leading global company with a strong brand.- Autonomy and accountability in managing the performance of your own customer portfolio.- Work with a supportive, close-knit, and fun team with and a great corporate culture that invests in its people.- Your birthday is a bonus holiday every year.- An extra wellness day holiday every year.

To be successful in this role, you will have:
- 2 - 3 years+ experience in B2B selling environment with a solid understanding of sales strategies and selling process.- Prior industry experience either within eCommerce or Retail will be highly advantageous.- Well-rounded communication and relationship management skills.-
- Ability to meet multiple sales and work deadlines

We are in the business of building businesses so everyone can thrive whoever and wherever you are. Our flagship events will always be our pride and focus, but we're now building on these, creating year-round communities with shared passions and purpose, desig


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