Mentor (Allied Health)

3 weeks ago

Adelaide Region SA, Australia Findstaff Full time

**FindStaff is seeking a qualified and enthusiastic Mentor to join the team at Mas National in Adelaide.**
- Professional Development & Career Growth Opportunities
- Great Company Culture/Supportive Team Environment
- Rewarding Opportunity
- Flexible hours & hybrid working available

**About the company**
Mas is part of IntoWork Australia, a not for profit business providing employment and training opportunities for communities across Australia. Across 40 years, IntoWork Australia has expanded into a group of businesses incorporating apprenticeship and recruitment companies including - AGA, FindStaff, Interact, IntoJobs, Mas & MRAEL. IntoWork Australia is also the principal supporter of Inner North Community Foundation.

**About the role**

The role of the Mentor is to work closely with a caseload of 'at-risk' Australian Apprentices, maintaining a robust mentoring programme to identify & support Australian Apprentices at high risk of non-completion due to both vocational & non-vocational reasons.

This is initially a fixed term role to 30/06/2024 in line with the AASN contract, with potential to be ongoing.

The Field Mentor's responsibilities include, but are not limited to:

- Provision of psychosocial allied health supports and triage connection to local services
- Develop rapport and trust with Australian Apprentices by regularly communicating through phone and visual electronic means
- Work with Australian Apprentices and their employers to develop strategies to reduce or eliminate barriers to continued employment and assist the Australian Apprentice to remain engaged
- Monitor progress of training and provide relevant finance, relationship, communication, accommodation, health and wellbeing support, providing referral to external providers where necessary
- Coach employers in how to conduct performance-related counselling of apprentices as required
- Be an effective conduit between Mas National staff and all relevant staff at the employer's workplace to ensure that efficient and proactive communication occurs at all times
- Liaising with external agencies such as state-based support services, Registered Training Organisations etc to address issues and ensure challenges are dealt with properly
- Develop a network of specialist services for apprentices deemed at risk and refer to those services where necessary, completing all tasks with a focus on keeping the client in employment or training
- Work collaboratively with staff from other sections of Mas to create a holistic service for clients
- Completing detailed notes utilising Ready Apprentice and ADMS databases

**About you**

To succeed in this role, you will have:

- Qualifications in allied health professions, with a degree or graduate diploma relevant to the services you deliver in either allied health services, psychology or behavioural sciences OR social work
- Experience working with Australian Apprenticeships
- Proven experience in supporting clients through crisis
- Experience in managing electronic client records with strong attention to detail
- Proven ability to listen objectively and provide advice free of bias
- Ability to clearly articulate instructions and advice in high stress situations
- Excellent communication and interpersonal skills with the ability to build relationships at all levels
- Capacity to meet set targets/KPI's
- Ability to use initiative, prioritise and manage time efficiently
- Demonstrated accurate data entry skills
- Ability to problem solve and take ownership of client issues to find solutions and work with internal and external stakeholders to resolve them
- Proven ability to work well autonomously or in a team environment
- Demonstrated proficiency in the use of Databases and Microsoft office software

**_ Applicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant._**

**What's in it for you?**
- Great remuneration
- The opportunity to be part of a growing program, able to make a meaningful difference in the lives of others
- Work in an autonomous, flexible role - flexible working arrangements including WFH
- Access to our Employee Assistance & Wellbeing Program which includes confidential counselling, wellbeing & financial coaching, legal advice & nutritional support;
**If this sounds like you, please click on 'Apply', attaching your cover letter & resume.

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