Aps 5 Departmental Officer

7 months ago

Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

Salary range: $88,923- $92,670 + plus attractive Superannuation

Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is achieved through providing client centred, trauma informed, recovery oriented, needs driven and compassionate care, informed by the voice of the community.

The Business Operations Branch provides administrative and business support to Open Arms counselling services and the division.

The Departmental Officer - OPC Data Analytics assists in the day to day management of data integration processes and contract reporting matters by contributing to the team and organisational objectives. The OPC Data Analyst will focus on managing data in all its forms, analysing information structures and developing innovative ways of displaying and articulating information.

**Duties**
- Acquiring data from primary or secondary data sources and maintaining data structures to understand business problems and generate insight
- Interpreting data and analysing results using standardised techniques
- Developing and implementing data analyses, data collection systems and other strategies that optimise quality
- Identifying new data sources, collecting data, sourcing missing data
- Generating information and insights from data sets and identifying trends and patterns including removing and cleaning data holdings
- Assisting with system requirements to support service delivery
- Drafting SOPS and reports for executive and project teams
- Creating visualisations in data analytics software platforms such as Tableau
- Implementing ideas and strategies to achieve service delivery efficiencies and/ or cost reductions within accountabilities
- Assisting the Director / Assistant Director with continuous process improvement, problem solving and best practice reviews
- Supporting data governance and data integration processes while maintaining data quality as per client requirements
- Supporting Director / Assistant Director with ad-hoc unscheduled tasks and data requests when required
- Contributing to continuous improvement and other support activities across the project including business as usual activities by providing leadership, knowledge and skills transfer to cross functional team members.

**Eligibility**
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.

**Notes**

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

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