Microsoft Licensing Consultant

1 month ago


Melbourne, Australia SoftwareOne Full time

Job Function: Software & Cloud The role:
**Location: Melbourne or Sydney**:
**What Makes This Opportunity Unique**:
If you are determined to achieve outstanding results, join a team that values ambition, collaboration, and proven expertise.

**Responsibilities**:

- Provide expert mentorship on Microsoft purchasing motions
- Prepare Microsoft Agreements and Enrolments, ensuring flawless accuracy in pricing, volumetrics, and commercial terms
- Follow the Microsoft T-36 framework throughout the customer's agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping
- Uncover and develop opportunities within our customer base that align with our GTM strategy
- Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments
- Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment
- Provide assistance in resolving issues and addressing partner concerns in collaboration with customers, Microsoft, and internal teams.
- Support enablement for customers on Microsoft products, licensing changes, and beneficial services
- Assist with customer setup and onboarding with SoftwareOne and Microsoft

**Functional Skills**:
Sales Operations Management-Skilled
- Provide mentorship and commercial recommendations to add new value for customers, strictly following the T-36 framework for high adoption and retention

**Commercial Awareness-Advanced**:

- Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne's selling framework

**Process & System Management-Skilled**:
**Financial Forecasting-Skilled**:

- Analyze build of materials against incentive levers to accurately forecast and improve incentive returns

**Customer Intelligence-Advanced**:
**Value-based Selling-Skilled**:

- Tailor solutions and sales messages to meet customer needs confidently and credibly

**Foundational Skills**:
Building Relationships-Advanced
- Establish relationships characterized by high acceptance, cooperation, and mutual respect

**Collaborating-Advanced**:

- Work together to achieve common goals by sharing ideas and thinking productively and efficiently

**Problem Solving-Skilled**:

- Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis

**Data Savvy-Skilled**:

- Use business-related data to generate solutions, employing statistical or spreadsheeting skills

**Analytical Reasoning-Skilled**:

- Use logic and mathematics to break down information and propose solutions

**Improves Results-Skilled**:

- Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that "how" we do something is as important as "what" we achieve.

**Customer Excellence-Advanced**:

- Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect

**Impact Driven-Skilled**:

- Achieve outstanding results with speed, passion, and expertise

**Communicate with Impact-Advanced**:

- Work collaboratively and influence others to gain support and drive best results

**Adaptability-Advanced**:

- Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role

**Big Picture Focused-Skilled**:

- Understand how your role advances SoftwareOne's goals, anticipating opportunities and embracing challenges

**Transformation Agility-Skilled**:
What we need to see from you:

- **Full-time work rights in Australia**:

- ** Location: Melbourne or Sydney** (Ability to commute to our local office twice a week)
- ** Minimum 2 years+ enterprise experience with Microsoft volume licensing programs**:

- Preferred to have the M365 and or Azure fundamentals certification

Why SoftwareOne?:
Discover the heartbeat of SoftwareOne Our 7 core values aren't just words - they're the beating heart of our company culture. Join us in a journey that unveils the essence of how we work, connect, and succeed. Watch the video to feel the values shaping our everyday interactions, customer relations, and team spirit.



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