Application Support Analyst

2 months ago


Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

**Department of Treasury and Finance**
**Job reference**: 590077

**Location**: 5000 - ADELAIDE

**Job status**: Ongoing

**Eligibility**: Open to Everyone

Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

We’re dedicated to championing the financial well-being of South Australians and passionate about helping members to live their best life in retirement. Our long-term success is largely due to the talent and expertise of our people. We strive to create an environment that is supportive, safe and secure. Our work culture is positive and inclusive, so that our people benefit from a rewarding and enjoyable work experience.

We are looking for an Application Support Analyst to work in our business driven technology team, showcasing your excellent communication skills.

The Application Support Analyst will be responsible for ensuring the ongoing secure, reliable and robust operations of Super SA’s business systems. The Analyst will provide advice and consultation to business systems users and key stakeholders and will engage, coordinate and liaise with vendors and third party service providers that support Super SA's business systems to resolve open issues and improve system performance.

The incumbent will work collaboratively with relevant Super SA staff and stakeholders in the evaluation of IT technical requirements, supporting system development and delivery of business system initiatives, and administration of system operations.

Are you someone who enjoys a dynamic workplace, is self-motivated and appreciates the diversity of our members and employees then this role may be for you.

**To be successful, you must address the selection criteria below in a cover letter**:

- Strong communication skills, both written and verbal and experience working in a customer service environment.
- Experience with data manipulation tools, SQL and database management systems and programming languages.
- Proven ability to identify and analyse ICT issues and make sound and timely decisions, taking into account stakeholders’ needs.
- Ability to impart information and explain concepts to a wide audience, including presenting workshops and education sessions to groups.

**Special Conditions**

This role is full time ongoing.

**Remuneration**

ASO5 - $84,522 - $94,003 pa

**Application Instructions**

**Contact and Queries**

Fiona Clifford
Head of Super IT Platforms

**Diversity Statement**

The Department of Treasury and Finance actively promote flexible working arrangements, and is committed to having at least 50% of interviewees for each role being women. At DTF we value and encourage diversity within our workforce, to help us reflect the community we serve.

**Applications close**: 02/05/2024 11:45 PM



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