Account Executive, Smb

5 months ago

Sydney, Australia Dialpad Full time

**About Dialpad**

**Work Beautifully**

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

**About the team**

Dialpad's Account Executive, SMB will solve tangible client challenges by redefining their definition of what's possible through implementation of Dialpad's enterprise voice, contact centre and omnichannel solutions. In this role, you'll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad

Dialpad's SMB sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process.

**Your role**

As an Account Executive, SMB you'll own the complete sales process from start to finish. You'll work closely with Sales Leadership and Sales Engineers to take a small sized business prospect to an active Dialpad client. In addition, you'll help businesses solve complex communications problems felt by everyone around the world.

This position is hybrid, based in our Sydney, Australia Office.

**What you'll do**
- Own the entire sales process, including converting leads into workable pipeline
- Build strategic outbounding campaigns and sequencing to source your own opportunities
- Have weekly 1:1's with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap

**Skills you'll bring**
- 3-5 years of sales experience in an ever-changing environment
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS)

**Dialpad Benefits and Perks**

**EQUITY, BALANCE, AND BELONGING**

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

**CULTURE**

We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

**COMPENSATION & EQUITY**

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

**Diversity, Equity, and Inclusion (DEI) at Dialpad**

At Dialpad, we are passionate about **Doing the Right Thing.** This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it's our responsibility to come together to create a culture where all Dialers can **Work Beautifully**, **Delight Our Users, **and **Innovate Continuously** to bring our world-class product to life.

**Every Voice Matters** at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

**Culture**

We've been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

**_ Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment._

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