Food & Beverage Supervisor

3 months ago

Brisbane, Australia Novotel Brisbane South Bank Full time

Company Description

We are 'relentlessly guest obsessed' at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

We have an exciting new opportunity for a vibrant Food and Beverage professional to join our team as a Full Time Food & Beverage Supervisor.

Reporting to our Food & Beverage Manager & Assistant Managers and with a hands on approach, you will run the operations in all our F&B outlets, as well as inspiring the food and beverage team to create memorable and unique experiences for the customers visiting our hotel.

What do we offer?

A few of our employee tag lines are #itsgoodtobeus #feelwelcomed #feelvalued and if you look on Instagram or LinkedIn - you will see this come alive We live by our 4 key principles:

- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong

We encourage you to bring the ‘real you’ each and every day and connect with our guests and our people.You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits.

**Job Description**:
In this role you will:

- In liaison with F&B management leaders, be responsible for the day-to-day operations of the Spice Central Kitchen and Bar
- Deliver personalised service with passion and professionalism, constantly striving to maintain and exceed our guests’ expectations and Heartist Service philosophy
- Animate the restaurant and bar to make it a fun, unique and enjoyable experience for all guests through creative activations, events.
- Control the beverage stock and carry out regular stock takes.
- Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
- Be knowledgeable and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

**Qualifications**:
What are we looking for?
- Experience as Team Leader or Supervisor in food & beverage operations within a dynamic and busy environment
- A genuine caring approach that creates engage our guests
- A creative flair and a natural ability to generate ideas to improve the business
- The ability to work within a team and build report with all departments in the business
- Highly organised self-starter with the ability to effectively manage priorities
- Projects a professional image through presentation and interpersonal skills
- Have the ability to think on their feet and problem solve
- Excellent communication skills with fluency in English on a business level; additional languages are a plus
- A high standard of grooming and presentation
- Availability to work on a seven days rotating roster AM and PM shifts (breakfast and dinner).

Additional Information

What is in it for you?
- Fun and friendly work environment. We have an 86% employee satisfaction score
- Flexible working arrangements with your time split between working from the office or home
- Join a passionate and high performing team who thinks outside the box
- Be part of the Global Accor Hotel Network
- Fun and friendly work environment - we have an 8.5/10 employee satisfaction score
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Learn Your Way Academie
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo

BELIMITLESS

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