Student Admin Officer
2 weeks ago
We are looking for someone who pride themselves on their ability to use their strong attention to detail, ideas, thoughts, skills and experience to assist our student support services teams with student fees and administration support.
- Process student payments via EFTPOS and cash handling
- Updating daily fees and providing payment receipts to students.
- Raising commission invoices
- Enroll students into courses in VETtrak
- Data entry of student enrolments, results and student fees
- Provide a high level of customer service to students and staff
- Follow-up on students outstanding payments, and process Financial Hardship Applications where necessary and engage them in an intervention plan where required
- Issue warning letters according to Institute's policies and procedures
- Reconciliation of payments
- Compiling and auditing student files for compliance
- Other ad hoc duties directed by the management
Skills and experience
- Demonstrated experience in Education/RTO
- Student management and AVETMISS system knowledge (Optional)
- Proven customer service, communication skills and attention to detail
- Professional can-do attitude, always willing to solve any problem
- Ability to adapt to change and manage complex systems
- Experience working in PRISMS and VETtrak are highly desirable (Optional)
**Job Types**: Full-time, Casual, Contract
Contract length: 12 months
**Salary**: $38,091.00 - $52,100.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Expected Start Date: 05/06/2023
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