Revenue & Receivable Officer - Sydney

7 days ago

Sydney, Australia RFBI Full time

**About RFBI**:
Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI is an independent, not-for-profit organisation operating in NSW and ACT.We are an award-winning, leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. We operate 22 residential aged care villages, 20 retirement villages, and a range of home and community services across NSW and the ACT

***

**Position Information**:
We are seeking a Revenue and Receivable Officer to join our Accounts team at our Head Office, which is located in the heart of Sydney CBD.

**Your key responsibilities will include**:

- Responsible for resident data management, including entry, transfer, and departure information in the system.
- Process billing, direct debits, and reconcile refunds (MTCF, DAC, RAD, Loan, etc.) according to RFBI policies.
- Follow up on outstanding debtors, liaise with Villages, and escalate bad debts as per RFBI's policies.
- Update residents' management system (Epicor) and reconcile information provided by the Department.
- Conduct reconciliations, end-of-month reporting, and review individual resident funding received for Government funding.
- Assist Village/Service staff, consumers, and relatives with account inquiries, providing statements, invoices, and addressing system errors.
- Ensure compliance with relevant legislation, industry standards, and RFBI policies and procedures.
- Actively engage with the Revenue and Receivable Team to maintain a positive working culture and lead continuous improvement efforts in processes and procedures.

**To be successful in this role you will have**:

- Relevant experience in revenue and receivable functions (aged care experience is desirable).
- Experience in Epicor software (desirable)
- Excellent communication and customer service skills.
- The ability to work autonomously and prioritise your workload to meet deadlines

***

**What you'll get in return**:

- Be a part of a supportive & friendly environment
- The opportunity to develop and grow within this organisation
- Great Location: 3-5 minutes’ walk from Town Hall station
- Eligible for 'not for profit' salary packaging up to $15,900 Benefits - Increase your package

**Application Deadline: 30 March 2024

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