Case Manager
5 months ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
- Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.
- The opportunity:
- Fixed term contract (FT Hours) until 13/06/25._
Due to ongoing growth within the business we have an exciting opportunity for an energetic individual to join our Government & Defence team as a Case Manager in our Adelaide office You will play a crucial role by assisting case managers in the relocation of Australian Defence Force (ADF) Members & their families across Australia. Our team strive to ensure that all ADF Members experience a superior relocation, and are on the lookout for our next superstar to join our team
As a Case Manager, your activities may include:
- Develop and maintain effective and professional customer relationships.- Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process- Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and Client Key Performance Indicators.- Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.- Expectation management ensuring Members and their families understand service scope and the relocation life cycle.- Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met.
About you:
- Case management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)- Strong experience working in customer service industry- The ability to interpret policy and legislation
- Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders- Strong attention to detail & time management skillsWhy join us:
- Urban office space in the heart of the city - Grenfell Street- Competitive salary and benefits package.- Career development and advancement opportunities.- Collaborative and supportive team culture.- Make a meaningful impact and contribute to the success of the organisation.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
-
Case Manager
1 week ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 22/10/2024 Closing Date: 04/11/2024 **Job Type**: Fixed-Term Contract Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 27 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation...
-
Case Manager
4 months ago
Greater Adelaide SA, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Management Analyst
5 months ago
Greater Adelaide SA, Australia Experis Full timeJoin a Federal Government department with a profound impact, collaboratively driving projects that redefine perspectives and enhance the lives of Australians. Due to a continuous surge in projects and growth, a unique opportunity for a skilled IBM Case Management Analyst. As a crucial member of ICT team, you will play a pivotal role in translating business...
-
Case Manager
2 months ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 19/09/2024 Closing Date: 07/10/2024 **Salary**: $45,173.00 - $45,173.00 **Job Type**: Permanent - Part Time Location: Wakefield St, Adelaide Job Category: Community Services and Development This is a permanent part-time role at 0.6FTE (22.8 hours per week). **About Nunkuwarrin Yunti** Nunkuwarrin Yunti, the foremost Aboriginal Community...
-
Case Manager
2 months ago
Greater Adelaide SA, Australia Baptistcare SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Case Manager
2 weeks ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About the role - Casual** We are looking for a casual Case Manager to work with young people disengaging from education. You will work together with families, schools, community groups and businesses to create a holistic support approach to achieve our client’s goals. - Your duties include but not limited to:_ - Working with young people to create...
-
Specialist Case Manager
2 weeks ago
Greater Adelaide SA, Australia DXC Technology Full timeAre you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...
-
Agri Case Manager
5 months ago
Greater Adelaide SA, Australia Westpac Banking Corporation Full timeAgri Case Manager **Agri Case Manager** - **Permanent role**: - **Based in Bedford Park, SA** **How will I help?** As the Agri - Case Manager you will be a key member of the Customer Assist Team within the Customer Solutions Division. The role is critical in supporting Business Assist strategies and to coach, challenge and develop Team Members. You will...
-
Case Manager
5 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Hcp Case Manager
2 weeks ago
Greater Adelaide SA, Australia EIH Care Full time**Case Management** - Provide verbal and in writing information to consumers, new to the program, that clearly sets out fees, budgets, service availability etc. in a Service Agreement in accordance with the Australian Government Guidelines. - Develop and document consumer/carer focused care plans for consumers/carers having regard to their preferences and...
-
Ibm Case Management Analyst
5 months ago
Greater Adelaide SA, Australia Ignite Specialist Recruitment Services Full timeContract Type Contract Reference BH-370530 Industry Public Sector & Government Salary Negotiable - Join our client as an IBM Case Management Analyst, transforming business needs into advanced ICT solutions. - This is a 12 months Labour hire contract with 2x12 month extensions. The role is based in Adelaide, SA. WFH arrangements...
-
Corporate Case Manager
4 months ago
Greater Adelaide SA, Australia Seven Migration Full timeSeven Migration prides itself on delivering excellence across a wide range of legal migration services. We represent a diverse selection of individual and corporate clients in achieving their independent migration dreams. Our firm is honoured to receive continued positive feedback and client appraisal from our approval and satisfaction rates, making us one...
-
Aps 6 Complex Case Manager
2 months ago
Greater Adelaide SA, Australia Department of Veterans' Affairs Full timeSalary Range: $97,735 - $110,982 + Attractive Superannuation The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the role of Complex Case Manager within the Coordinated Client Support Branch. The Coordinated Client Support (CCS) Branch manages a range of programs and services to assist...
-
Community Connections Case Manager
4 weeks ago
Greater Adelaide SA, Australia Baptistcare SA Full time**About the role - 68.4 Hours Per Fortnight until July 2025 (Southern Adelaide - Christie's Beach)** The Community Connections Program is funded by the Department of Human Services (DHS). The program aims to strengthen social inclusion of individuals within their communities in Eastern, Northern, and Southern Adelaide. The Case Manager will provide case...
-
Aps 6 - Complex Case Manager
5 months ago
Greater Adelaide SA, Australia Department of Veterans' Affairs Full timeLocation: Adelaide, SA - Contact Officer: Damian Harvey (08) 8290 0429 APS 6 - Complex Case Officer, Debt Management Unit (DMU) in Adelaide. The main function of the Complex Case Officer is to: - Prepare briefs & submissions for the Repatriation Commission - Provide strategic & operational leadership - Participate in the Income Support Adelaide Leadership...
-
Case Worker
1 week ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 22/10/2024 Closing Date: 04/11/2024 **Job Type**: Fixed-Term Contract Location: Wakefield St, Adelaide Job Category: Community Services and Development - This is a full time role, on a fixed term contract until 27 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in...
-
Tribunal Case Officer
5 months ago
Greater Adelaide SA, Australia Hudson Australia Full timeA case officer's role is to prepare relevant documentation ('submissions') and contact parties to participate in a tribunal hearing for a particular matter. **Responsibilities**: This Job and Person Specification provides an indication of the type of duties you will be engaged to perform. You may be lawfully directed to perform any duties that a person with...
-
Aps 4 - Case Manager
2 months ago
Greater Adelaide SA, Australia Federal Court of Australia Full time**Position Overview** The Case Manager is part of a small team supporting Registrars to manage native title claims to resolution through litigation and/or associated alternative dispute resolution. The Case Manager provides administrative support to the Registrars based in Adelaide. **Major Activities** - Provide high level administrative support to...
-
Aps6 Complex Case Manager
5 months ago
Greater Adelaide SA, Australia Department of Veterans' Affairs Full timeSalary Range: $93,976 - $106,713 + Attractive Superannuation The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the role of Complex Case Manager (APS6) within the Coordinated Client Support (CCS) Branch. The CCS Branch manages a range of programs and services to assist vulnerable clients to...
-
Case Manager
5 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness, and therapeutic support services. Established in 1913 we have a dedicated staff and volunteers who work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the State’s most...